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The Abbey at Grande Oaks

3.9
(144 reviews)

Business Details

6418 Eckhert Road, San Antonio, TX
78240, United States
(210) 429-8283
https://www.abbeyresidential.com/apartments/tx/san-antonio/grande-oaks

About

Apartment Building
The Abbey at Grande Oaks in Northwest San Antonio, Texas, is ready to welcome you home. Our pet-friendly one, two, and three bedroom apartments feature luxurious extras, like oversized primary bedrooms, large gourmet kitchens, and walk-in closets in each apartment. You will also enjoy the convenience of internet being included. Step outside and enjoy fabulous community amenities including a beachfront-style swimming pool, movie theater, and a barbeque and picnic area. Get in on the good life at The Abbey at Grande Oaks.

Location

The Abbey at Grande Oaks
6418 Eckhert Road, San Antonio, TX
78240, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:30 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed

Reviews

3.9
144 reviews
5 stars
85
4 stars
19
3 stars
7
2 stars
5
1 star
28
  • SL
    Sabrina Luna
    May 10, 2026
    1.0
    DO NOT sign your lease here!!! I have complained more than 6 times about my neighbor’s dog constantly barking super early almost every day from 6–8 AM for absolutely no reason. Mind you, I get home from work at 4 AM, so sleep is already limited. The lack of care and common decency for residents’ complaints is honestly ridiculous. I called the office again , and the lady told me to call non-emergency when the dog is barking… like what?? How is this still being allowed after multiple complaints? On top of that, they complain about EVERYTHING and try to charge you for every little thing possible. They recently started charging a $25 fee if your trash can isn’t brought in on time. Half the time the valet trash service doesn’t even pick up the trash, yet we’re paying around $107 monthly for it. One day my trash sat out longer because it was never picked up, and they immediately sent me an alert trying to charge me $25. When I explained the trash service never came, they basically told me I could just throw the trash away myself. Then what exactly am I paying the monthly fee for??? Another issue is how close the apartments are to the parking garage. You can hear EVERYTHING neighbors’ cars, people talking outside, doors slamming, and constant noise at all hours. The apartments are built so close together that you barely get any natural sunlight inside, which honestly makes the place feel gloomy and depressing over time. To make things worse, they moved me into a unit where the toilet constantly gets clogged. I’ve had to plunge it so many times, and it has flooded inside my apartment multiple times. For the amount of money residents pay to live here, basic maintenance issues like that should not keep happening. For these apartments to be this expensive, they absolutely do not meet the standards or care for their residents the way they should.if I can leave no stars on this review I absolutely would!
  • EG
    Ethan Gatlin
    Apr 7, 2026
    1.0
    Here's a "brief" summary of my 2 years here: 1. My A/C had to be repaired 4 times 2. My apartment flooded 4 times due to the toilets, A/C, and the ancient garbage disposal that exploded 3. My next door neighbors unit literally caught fire (and I believe other units somewhere in the complex also caught fire during my time here due to electrical issues) 4. My oven has had issues which were technically resolved, but the note of "removed fire prevention system" is concerning to say the least... Pretty sure that's supposed to be there. 5. My refrigerator had issues for weeks before they finally replaced it(cost me hundreds in groceries that they didn't cover, or try to offer any assistance with). And the replacement fridge was noticeable smaller. 6. Had many issues with the toilets apart from flooding 7. The gate barely functions at all and is a nuisance to everyone(residents and guests alike) 8. The vallet trash service is, well, completely trash. Their trash compactor has constant issues which delays trash pickup, and sometimes they will just skip your unit for a few days without reason. 9. The pool was closed almost the entire time I lived here, probably was only open for 3-4 months out of the 2 years I have been here. 10. Towards the end of my stay a roach problem appeared (potentially caused by a new resident) 11. I had a ~$2,000 package stolen from my front door. I tried to make a community post in the resident portal asking for any information or for it to be returned no questions asked, but management denied my post because it might "imply that another resident may be involved. " So I guess managements stance is that crime is totally okay as long as you pay them..... Very cool Abbey Management, very professional of you. Couldn't even be bothered to pretend to care. 12. Someone had a vehicle stolen (lot of good that janky broken gate does to keep out thieves huh?) 13. No one knows how to drive in the parking garage, you'll get in near wrecks weekly... I cannot stress this point enough, this is not an exaggeration. I'm not one to leave reviews, I'm not one to put in many support requests. But this place is just something else. I've put in more support tickets here than everywhere else I've lived combined times two! I have not exaggerated a single point, I could go on at length about all the issues I've experienced here. This place is the absolute worst place I've ever lived. In the past I have lived in very cheap slightly sketchy areas, and you can't even compare the two, this place is just that bad. I regret moving here, I regret renewing my lease hoping that the new maintenance manager would make a difference. If this place charged half of what they do it would still be too much. STAY AWAY!
  • FM
    Frank Morales
    Mar 11, 2026
    5.0
    This place was so beautiful and nit when we got there and basketball court nice pool nice and gym nice love 5 star
  • AQ
    Alyssa Quigley
    Feb 28, 2026
    5.0
    The whole experience of renting has been so easy and Tyler has been so sweet and willing to answer any questions we have. Move in was smooth, and our apartment was very put together and ready for us. Thank you Tyler!!
  • SD
    Sarah Danielle
    Nov 29, 2025
    5.0
    Just toured it and Devon was a great guide, super personal and made us feel very welcomed! He reassured us and gave us so much information. Many pros, look forward to a potential future there!

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