Rivera on Broadway

Reviews

• FP

  Flor Perez

  6 days ago
  5.0
  We moved in about five months ago and have really enjoyed living here ever since! Vanessa helped us so much throughout the move-in process, and we greatly appreciate everything she has done for us. Everyone in the leasing office has also been very welcoming and friendly, which has made River at Broadway feel like home. I love that they always have different events going on for residents, especially for families with kids. The little things are also really appreciated, like having coffee available in the office and the market inside the building. It’s so convenient when you want a quick snack or meal but don’t feel like making a trip to the store. As for the apartment itself, I absolutely love our view and honestly couldn’t have asked for more. The location is also one of my favorite things about living here. Being downtown means we’re just a quick walk away from the River Walk and the Pearl, and I love being able to go on walks and have so much nearby. Overall, we’ve had a great experience living at River at Broadway these past five months and have really enjoyed making it our home!
• SH

  Summor Henderson

  Oct 1, 2026
  1.0
  Honestly, this is the worst apartment I've ever lived in(and I've lived in a LOT), despite the ideal location, which is its only saving grace. Maintenance requests take weeks after multiple requests(they even took away the ability to submit service requests online and expect people to ask an AI assistant for help instead), washer/dryer are comically tiny (mine got replaced with an even older and smaller unit after my first one broke). A huge hole in the ceiling above my shower took over a month to get repaired upon move in, the condition of the apartment itself is rough as repairs are extremely sloppy, the walkthroughs must be done with a blindfold. The storm drain covers in the parking garage are not properly secured and damaged my vehicle (which I still have not gotten a claim number for after reporting 3 weeks ago). Everything is always breaking. Valet trash is somehow $50 due to random office fees (go ahead and add about $150 in random fees on top of your quoted rent btw) and the valet people don't even pick up trash have the time because they tear the bags yanking them out of the trashcans. I would not recommend this place to my worst enemy, I cannot wait to move out
• JC

  Jenna Cipriano

  Sep 26, 2026
  1.0
  Truly the worst apartment I have ever lived in. Our move in was far from stress free. We did the “look and lease” which was probably our first mistake. The apartment was far from “move in ready” on the day we moved in. Our AC was not working and when we placed a work order, maintenance said there was nothing wrong with it and we needed to hook it up to the WiFi. It took them about a month to finally fix the AC unit, after multiple emails and work orders placed we were given a portable AC unit before our main unit was fixed. Our appliances were not set up or working properly. And on top of all that, there was a massive leak above our shower, that we brought to their attention on the day we got the keys. Multiple work orders were place for this issue, and it didn’t get fixed until there was a split in our ceiling. When I expressed my disappointment to Blanca, she shared that these problems were caused because the move in form was not filled out. Honestly, a bit of a stretch since I don’t think anyone stepped foot into our apartment to make sure it was ready, let alone a cleaning crew, the best they did was go over the floor with a swiffer. We had a leak in our shower that caused them to create a hole in our wall that was patched up but never officially fixed or repainted. Maintenance would always say they would come back but never came, eventually they just started telling us we wouldn’t be charged for the damages. Maintenance orders were placed regularly for our freezer as the ice maker never worked. Our fridge was no set up correctly and had cracked drawers and shelving. One of the shelves was replaced but they needed to come back with another shelf. They never came back. The roach issue was appalling even with pest control coming every 2 weeks they were coming up through the washing machine, drains, the carpet, and even made a hole in the pantry wall that maintenance never came to patch up. My bathroom sink leaked and caused water damage under the sink and the bathroom floor - when maintenance came to fix it they said I wouldn’t be charged for any damages. The only helpful person in the building, Skyler, is no longer there. Communication with office staff is horrendous, and if you have any communication issues you need to go through Eve. They barely keep the grounds and hallways clean, residents do not clean up after their pets, and the valet trash is a joke. To call this apartment building a “luxury” is disgraceful - the only luxury I’ve had is to move far out of the building and never go back.
• JV

  Joe Verbal

  Sep 15, 2026
  2.0
  It’s generally a good community. They have friendly front office staff and maintenance staff. I really do like them. However, I will share a couple things people need to be aware of. Unfortunately, as much as I appreciate this place, I’m doing this review in hopes that the staff will make some improvements. Five work orders were put in for our freezer over the course of about six months because it was not keeping our food cold. Ice cream and popsicles were almost completely melted at times and ice cubes could never be made because they all stuck together. The freezer was never successfully repaired even though the workers said a couple times that there were no issues with it. A fridge from another empty apartment was finally put in its place after multiple failures to repair it. It took awhile to convince the staff we needed another one freezer/fridge. Secondly, SIX work orders have been put in place for our AC during the hot summer because it’s been broken for a few months (there was a leak). The only repair done to it five times in a row was that the staff added Freon. That meant that it would inevitably run out of Freon because there was a leak. So after a week or two of the AC leaking out Freon, we would place another work order and experience 1-3 nights of 79-83 degree heat in our apartment before they added more Freon. This issue started added the end of June and it’s now September 15th. They finally decided to place a small portable AC in our apartment for the night (Sept 15th), and that system was not working right either. The plastic used to run heat from the back of the machine to the window was too small, so they tried duck taping the plastic tubing to the machine. FYI, that doesn’t work. It was cooler without the unit running! Lastly, there was a water leak in our apartment last year above our shower. Maintenance came in to repair it. Not only did they leave the place messy, but our shower ceiling has a lot of remaining water damage. We also still have a decent sized hole in our ceiling that was never repaired in the aftermath (even though one worker said he would come back to repair it). I never put another work order for this because right now, I’m praying for working AC. My wife is on her second trimester of pregnancy and she threw up for the first time tonight (Sept. 15th) in the heat. I’m writing this review at 2:03am. I can’t sleep in this heat. Neither can my wife. It’s a friendly community, but they need to actually make the repairs for important appliances. It’s not fun having food that can’t freeze and a hot apartment during the summer.
• RR

  Reaper187

  Aug 30, 2026
  5.0
  I stayed here for a couple months the staff was so nice communicated often. I cant wait to go back San Antonio was so welcoming im for sure comming back soon! The apartments staff made everything easy when it was time to leave, I did not have any issues with my deposit it was returned fast and easy no issues but make sure to leave it how u found it or better lol! Thank you Rivera on Broadway!!!