In Texas, the reverse mortgage business is primarily the business of originating and servicing reverse mortgage loans for older homeowners, usually through the federally insured Home Equity Conversion Mortgage, or HECM, program. HECMs are the most common reverse mortgages in the U.S. and are available to homeowners age 62 or older. Unlike a traditional mortgage, the borrower typically does not make monthly principal and interest payments; instead, the loan balance generally grows over time and is usually repaid when the borrower dies, sells the home, or no longer lives there as a principal residence.
Homeowners are responsible for paying property taxes, homeowner’s insurance, and home maintenance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.