Cendana District West

Reviews

• MO

  Michelle O

  May 29, 2026
  1.0
  I am extremely concerned about a serious breach of privacy and safety by the leasing office staff at this property. A leasing agent (Erick) provided my full address — including building number and unit number — to a complete stranger who simply claimed they knew me. This individual was then allowed to move into the same building, on the same floor, just a few doors down from my apartment. This is not just careless — it is deeply unethical, unsafe, and a violation of basic tenant confidentiality standards. Leasing offices are entrusted with sensitive personal information, and disclosing a resident’s exact location to an unverified third party puts tenants at real risk. Under Texas privacy and tenant protection expectations, property managers have a duty to safeguard residents’ personal information. Giving out a tenant’s full address without consent or verification is a serious breach of that responsibility and may expose the property to legal liability. Because of this incident, I no longer feel safe living here. It is alarming to know that anyone could walk into the office, claim familiarity, and be given access to where I live and moved in a few doors down. I strongly urge management to: • Implement strict verification policies before sharing any resident information • Retrain staff immediately on privacy and security protocols • Take accountability for this breach and address how it will be prevented in the future Tenants deserve to feel safe in their own homes. This situation reflects a major failure to uphold that basic standard.
• YU

  Yoselin Urias

  May 23, 2026
  5.0
  Guillermo Ramos is an amazing manager. He is professional, helpful, and truly cares about the residents and the community. He always makes sure things are handled quickly and keeps the property clean and well-managed. Thanks to his hard work and great customer service, this has been a comfortable and positive place to live. I would definitely recommend this apartment community to anyone looking for a great place to live.
• OE

  Onos Edo

  May 22, 2026
  5.0
  Cendana apartment is a great place to live, I highly recommend Cendana Apt.the maintenance team is fast and efficient. The leasing office staff are very professional and pleasant. Erick is one of the best team members who answers questions and follows up always. Erick is my to go person.
• KH

  Knobby Hernandez

  May 20, 2026
  5.0
  Very nice and spacious apartments.
• AF

  Angel Frayre

  May 18, 2026
  5.0
  Hey there everybody this location is awesome. As well this environment will be a great place to lay your head and the staff were very nice , helpful and respectful! especially there manager Guillermo Ramos! I will definitely be coming back and definitely tell my friends and family I hope yal do the same

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