Estates of Richardson

Reviews

• RF

  Reza Farsad

  5 days ago
  4.0
  I’ve had a good experience living here overall. The location is convenient, and the community has nice amenities. The maintenance staff are friendly, especially the person who takes care of the dumpster area. He does a great job keeping it clean and usually has everything taken care of within a day or two.
• NW

  Nakia Warner

  Sep 29, 2026
  4.0
  I have lived here for the past 2 years and it has been a good experience. Grounds are kept clean and walkways as well. They have nice amenities and staff has been very helpful with any questions I’ve had. No major complaints.
• MT

  Makenzie Treinen

  Sep 25, 2026
  5.0
  I’ve lived here for a year now and my experience has been great! My apartment feels so spacious and has ample kitchen storage which I love. Everyone is super friendly and i’ve never had problems with people being too loud. I love all the amenities that are included in the complex like pickleball court, tennis court, a small dog park, and the basketball court. My favorite is the pool. They keep the pool super clean and it’s very spacious! The location of the complex is also great because you're close to great food options, grocery stores, and parks. Overall, I’ve really enjoyed my experience with The Estates of Richardson and recommend living here!
• LM

  Lauren Morgeson

  Sep 16, 2026
  1.0
  I don’t normally leave reviews like this, but after my experience at Estates of Richardson, prospective residents should know what they may be signing up for. To be clear, this review is NOT because I received an outrageous move out bill. That was simply the final straw after a pattern of issues being dismissed, ignored or never actually resolved. One of my biggest frustrations was management’s response to legitimate concerns. I rarely felt like they cared that this was my home and my children lived here. The attitude I received from management, including Cola, was consistently one of the worst parts of living here. One of the most concerning situations involved what I believed could be mold around my vents. I have children, so I took that extremely seriously. Instead of feeling reassured that management wanted to properly investigate it, I felt like I was treated as an inconvenience for questioning how it was handled. When you’re concerned about something potentially affecting the air your children breathe, the last thing you should receive is attitude for asking questions. For an extended period of time, people above me were throwing things into my yard/patio area. I dealt with cigarette butts, soda bottles, beer bottles, broken glass and other random garbage. I reported it repeatedly and it continued. Nothing meaningful was ever done to resolve it. I also dealt with unbearable stomping and noise from an upstairs apartment for MONTHS, sometimes around 5:00 AM and throughout the night. I repeatedly complained because I couldn’t sleep peacefully in my own home. I was essentially told the residents would eventually move out. Instead of resolving it, I had to live with it until they left. I also had a package stolen. When I asked about the cameras, I was told they would not review the footage unless I filed a police report. Again, it felt like another obstacle instead of an attempt to help. PLEASE keep this in mind when reading the positive reviews. Management personally offered me a $250 rent credit IN WRITING if I would leave a positive review. I still have the email. I declined the $250 because a positive review would not honestly reflect my experience living here. I cannot say who else accepted this offer, but keep that incentive in mind when reading positive reviews from current residents. That pattern continued through my move out. I gave substantial advance notice and communicated with the office. At one point I was given information that led me to believe I would only be responsible until the apartment was re leased. Later I was given different information, including an 85% reletting fee. When I asked to escalate my issue, I was told the only way to reach higher ups was by certified letter. I sent a formal certified letter laying out my dispute and concerns. It was delivered. I received no response. After years of living here, I have now been presented with a move out balance of approximately $6,400. My issue is much bigger than one bill. When management wanted money from me, communication was very clear. When I needed management to address something affecting my quality of life, getting that same attention was an entirely different story. If corporate or ownership reads this, I hope someone reviews my final account AND the history of my residency, complaints, concerns, communications with management and the certified dispute letter that went unanswered. The full history paints a much more accurate picture than simply labeling me a former resident upset about move out charges. If you’re considering moving here, pay attention to how management handles problems AFTER you become a resident. Keep your emails and document everything. My $6,400 move out balance may have been the final straw, but it is absolutely not the reason for this review. It’s the culmination of an experience where far too many times I felt like collecting money mattered more than taking care of the people who actually lived there.
• KK

  Kurt

  Sep 12, 2026
  5.0
  I had an excellent experience working with Sandra Pedraza. She was extremely professional, knowledgeable and prompt throughout the entire leasing process. Sandra was always responsive, took the time to answer my questions and made sure everything was handled efficiently and smoothly. Her professionalism and attention to detail really stood out. I highly recommend Sandra to anyone looking for a leasing agent who is reliable, knowledgeable and truly committed to providing great service!