The worst apartment complex. They tow their residents, dead rats are all over the apartment complex, and the office staff are useless!
I am extremely disappointed with the way management, particularly Vianney, has handled our recent situation. We have lived at this property for more than seven years and have always tried to be responsible residents. Unfortunately, the treatment we are receiving now has made us feel as though our history as long-term residents means very little.
The issue involves our dog, Blu. We did not have Blu when we originally moved in. After we got him, my husband, who was working security for the property at the time, informed the previous manager, Courtney. She asked him to bring in Blu’s paperwork, which he did. Courtney was not in the office when he dropped it off, but a leasing agent made copies and told him they would give them to her. From that point forward, we were never contacted about missing paperwork, additional documentation, or any problem with Blu being in our home.
Over the years, there have also been numerous inspections of our apartment, and Blu has been present. At no point were we told that he was considered unauthorized or that there was an issue with his file. Naturally, we believed everything had been properly documented.
Instead of taking this history into consideration and working with us to resolve what appears to be an administrative or recordkeeping issue, we have been told that a $100 fee will stand unless we can provide proof from years ago that the paperwork was submitted. I find that extremely frustrating and unfair, especially considering management apparently has no record showing that anyone ever contacted us during all those years to say anything was missing.
What has been most disappointing is the tone and manner in which our concerns have been addressed. Asking questions, providing facts, and requesting an explanation should not be treated as being argumentative. Residents should be able to raise legitimate concerns without feeling dismissed or targeted.
After being residents here for more than seven years, this experience has seriously changed the way I feel about the management of this property. I expected a reasonable conversation and an effort to review the entire history of the situation, not simply a demand for a fee based on records that may not have been properly maintained by previous management
I have been living here for a year now and everything here has been exceptional.The maintenance is always on time and the environment is very lovely.Our consultant Vianey Dominguez has been very helpful as well as supportive throughout our stay here.
NT
Nazmoon Nahar Tuly
Sep 14, 2026
So so dissapointed. They dont care about their residents. Ac unit repeatedly shuts off in heat wave...and they dont care coming in this. pure negligence. Also the walking area is full of dogs poops they dont care about cleaning.
SA
Shamsa Alshibli
Sep 5, 2026
I’ve had a really great experience living here. I’ve been living here for a year now, and I just renewed my lease for another year. The staff is very friendly, and the treatment is always wonderful. The community is clean and well-maintained, and the most important thing for me is that I haven’t had any issues with roaches or any other bugs, which is extremely important to me.
I also want to give a special shout-out to Vianey Dominguez. She has been with us from the very beginning, starting with our application process and continuing to this day. She has always been incredibly kind, helpful, welcoming, and genuinely wonderful to work with. She is such a lovely person and has always made us feel comfortable and welcomed. We truly appreciate everything she has done for us!
The neighbors are nice, everything is peaceful, and overall I’m very happy with the community. I definitely recommend this place and would happily choose to live here again!