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Freedom Mortgage - Call Center Plano TX

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About

Mortgage Lender
Founded in 1990, and headquartered in Boca Raton, FL, Freedom Mortgage Corporation is a full-service mortgage company that provides mortgage loans through retail, wholesale, and correspondent channels. One of the nation’s largest non-bank mortgage lenders/servicers, the company is licensed in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. They are the #1 VA and #1 FHA (government-insured) lender in the U.S. (Inside Mortgage Finance, 2021). While Freedom Mortgage’s mission is to foster homeownership and to help customers achieve their financial goals, giving back and supporting the communities they serve is core to who they are.

Location

Freedom Mortgage - Call Center Plano TX
6500 International Parkway Suite 1800 and 1900, Plano, TX
75093, United States

Hours

Monday8:00 AM - 11:00 PM
Tuesday8:00 AM - 11:00 PM
Wednesday8:00 AM - 11:00 PM
Thursday8:00 AM - 11:00 PM
Friday8:00 AM - 10:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.