Ferro

Reviews

• TJ

  tequila jackson

  5 days ago
  5.0
  I stopped by the rental office today and received the best surprise — Seraphina is back as Property Manager! Under her leadership, this community has always been vibrant, clean, and well‑organized, and it already feels like Ferro is returning to that standard. A great property manager paired with an amazing team makes all the difference. Joshua, Shay, and Joseph consistently go above and beyond. They make it genuinely easy to be a resident here.
• AP

  Anca Pintiliuc

  Sep 21, 2026
  1.0
  DO NOT MOVE HERE UNTIL THEY RESOLVE THE ROACH PROBLEM ON THE PROPERTY This complex will deceive you with the beautiful amenities and “luxury” listing. The entire property has roaches. I have seen them since I moved in but didn’t think much of it, would spray with Raid and not see another one for a while. Then I saw multiple crawling around the grill when I was trying to bbq with a few friends, and even dead ones in the pool. I’ve seen them at the dog park at night. A few months before moving out, I saw multiple coming out from the vents until baby ones would come out even after pest control came. Btw, pest control will only come once and you will have to beg them to come even after paying for it every month. This place keeps trying to cover up their roach issues with fake reviews. Do not move here.
• CH

  Cameron Howard

  Sep 15, 2026
  1.0
  My fiancé and I have lived at Ferro for two years, and unfortunately, we have watched both the property and the quality of management decline significantly during our time here. There is a reason Ferro has a rating of less than 4 stars on Google. Throughout our time here, we have dealt with numerous ongoing issues, including bug infestations, homeless individuals on the property, excessive humidity and black mold in our apartment (see attached pics), peeling cabinet coverings (see attached pics), internet outages, and a garage gate that has been nonfunctional for months, leaving the parking area feeling insecure. Despite paying a monthly “pest control” fee, we regularly dealt with millipedes and roaches throughout our apartment, particularly during the summer. We also recently discovered that a package belonging to us had been opened and apparently taken by another resident before being returned to the mail room. The package had a sticky note from the leasing office explaining what happened, but no one from the office contacted us directly to let us know our package had been returned. Unfortunately, this is representative of our overall experience: there always seems to be an explanation, but very few issues actually get resolved in a satisfactory or lasting way. What has been most disappointing, however, is how the management handled the end of our lease. My fiancé and I were in the middle of purchasing a home as our lease expiration approached but were uncertain if the house would work out, so we did not want to end our lease prematurely. Only one week before the 60-day notice deadline, we received our lease renewal offer. Buried in the middle of that email was a “reminder” stating that we would need to provide 60 days' written notice when we were ready to move out. We missed this "reminder" due to how the email was presented. Because of the timing and the uncertainty surrounding our home purchase, we unintentionally provided less than 60 days' notice. We contacted the leasing office, explained the circumstances, and asked if they could work with us. Instead, we were told that we would be responsible for two additional months of rent, plus additional fees. We are currently having to pay the mortgage on our new house, 2 additional months of rent in an apartment we are no longer living in, all while trying to save for our wedding. We understand that we were responsible for providing the required notice, and we have never denied that. What is disappointing is the complete lack of willingness to work with us given the circumstances and our two years as residents who have always paid our rent on time. After two years of being residents, we expected at least some consideration and willingness to work with us. Instead, this experience has left us feeling like residents are valued primarily for the revenue they generate rather than as people who actually live here. Based on our experience, we cannot recommend Ferro to anyone looking for a place where management genuinely prioritizes its residents.
• JG

  Julianna Gianni

  Aug 23, 2026
  1.0
  Extremely Disappointing Living Experience I am very disappointed with my experience at Ferro Apartments. For the amount of rent residents are expected to pay, the living conditions and services are unacceptable. The internet is constantly going down or not working properly, which has caused me to lose pay at work because I rely on a stable internet connection. Despite the ongoing outages and inconvenience to residents, no credits or compensation are being given for the repeated internet issues. There are also serious security and cleanliness concerns. Homeless individuals have been able to come into the building and sleep inside at night. The garage door is frequently not working, which only adds to the security problems. On top of that, there have been issues with roaches, and the hallways often smell strongly of pet waste. For such high rent, residents should not have to deal with unreliable internet, safety concerns, pests, unpleasant odors, and broken building access. Management needs to take these issues seriously and provide residents with the quality of living they are paying for. I would not recommend this apartment complex based on my experience.
• TD

  Thien Dang

  Aug 23, 2026
  1.0
  I would strongly recommend avoiding this apartment complex. Roaches and bugs are an everyday problem, and the property does not seem to be properly maintained. The Wi-Fi goes out almost every weekend, sometimes leaving us unable to use it at all. Security is also a major concern. My car was broken into twice within just three weeks, and the garage gate is frequently broken, making the parking area feel completely unsecured. Package theft is also extremely common. I’ve had to constantly worry about whether my deliveries will still be there when I get home. For the amount of money residents pay, basic things like cleanliness, reliable internet, working security gates, and safe package delivery should not be constant problems. Living here has been frustrating and disappointing, and I would not recommend this place to anyone looking for a safe and properly maintained apartment.

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