AB
Alicia Bradley
Sep 23, 2026
This review is based on documented experiences, not bitterness or unpaid rent. My rent was paid well in advance, including approximately two months before the end of my lease.
During my residency, I dealt with repeated maintenance problems, food loss from refrigerator issues, pest concerns, vent/ductwork problems, poor communication, and conflicting reports from vendors.
I addressed these concerns with onsite management and even escalated them to regional management. In some cases, I received no response, and in others, the response did not match what I personally experienced or what had actually been done. Even after multiple emails explaining what I was dealing with, I often felt there was very little empathy, concern, or urgency regarding the impact these conditions were having on my living situation.
What became most frustrating was having to spend additional money out of my own pocket trying to make my home more comfortable and livable when I was already paying my rent on time and in advance. I should not have had to pay rent and then pay outside companies to address conditions I felt should have been properly handled by property management.
I have emails, photos, receipts, and other documentation supporting my experience. I am sharing this so future residents can make an informed decision.
Alicia Porter
The apartments on the inside are nice, roomy, and modernly updated inside; however, I have been having issues with the office tending to the cleanliness of the property grounds ( filthy breezeways, stairs, unkept grounds). I have been complaining for 3 months for the office to have my breezeway cleaned from trash juices (a brown oil/paint substance that trails down the breezeway, down the stairs, and the walls, all the way down to to bottom of the stairs) left behind from the trash valet, to no avail. Not even a response from the manager which is disheartening because I’ve been a tenant here since 2011 and never have I’ve ever had an experience like this. The property has so much potential but it is going down due to the management of the property. I feel like this is a violation to the community guidelines and if a tenant would have made this mess and not cleaned it up, there would be fines. Who wants to live in filth like this where they pay to live?!
KM
Kyiwana Myles
Aug 27, 2026
The staff is very professional. They respond quickly to maintenance requests.
MB
Molly Baize
Aug 13, 2026
Living here was a positive experience until we needed management to address a serious maintenance issue. The response since then has been unacceptable.
Our AC began failing at the end of June, about 6 weeks ago, and now that we are in August has been completely out for more than a week. The temperature inside our home has exceeded 80 degrees, leaving my young children and myself unable live comfortably in our home. I have called repeatedly, sent multiple service requests, and purchased several fans for the rooms before a window unit was provided about three days ago.
There is still no confirmed repair date. Management continues to say that a part is being ordered and employees promise to speak with the property manager, but no follow-up is provided. The property manager has since gone on vacation without communicating any resolution or ensuring someone else would take ownership of the problem.
We are fortunate to be moving out soon. I would strongly caution prospective residents against confusing a good experience during normal circumstances with competent property management. Based on our experience, when a major problem arises residents are left to make repeated calls, pay for their own temporary solutions, and will wait indefinitely while management goes on vacation and offers empty assurances.
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Jessica Allen
Aug 7, 2026
So far so good! Shout out to Alyssa and Brittany for getting me through this process. I look forward to moving in!