We’re celebrating 50 years of opening doors for you! Founded in 1976, Charles Pool Real Estate was built on principles of integrity, professionalism and community service, and we’re proud to be a family-led business that has been serving East Texans for three generations.
While we proudly boast more licensed brokers and more Multi-Million Dollar producers than any other company in Nacogdoches, we know the true measure of our success is in the thousands of satisfied clients we continue to support. Our mission statement remains, "To provide our customers, whether buying or selling, with the best service possible, and to insure a high level of integrity and experience, in order to make your real estate transaction an enjoyable experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.