Oaks Hackberry Creek

Reviews

• JS

  Jonathan Selvera

  Sep 26, 2026
  1.0
  I've lived here for 8 years plus and this place is going down hill. The parking lot is used as a track for walking in the evening. The people that walk at this time have a hard time understanding that they do not have the right of way and they need to get out of the way when a car is coming. I almost hit an unsupervised kid that jetted out in front of me the other day. Maintenance work orders are not prioritized for emergencies. I had to walk to the office to tell management that water was coming out of my kitchen sink and overflowing to the floor. I already had a work order in and management said they would escalate it. They did not. I waiting 2 more hours before anyone showed up to fix the problem. I currently have a work order out for a clogged bathtub. The overflow drain needs to be unclogged and it's been 1+ days since I put in the work order. I may have to go buy my own auger to fix the situation. Update 9/28: On a separate issue, water started leaking from my ceiling above my tub. I left a message on the emergency maintenance line with no response. Still no correspondence on the original issue. Noise: When I first moved here, it was so quiet. Noise everywhere now. If you have people at the pool after hours or on their balconies late night (party), you have to call Irving PD for a resolution. There is not a night watchman on duty so it doesn't feel safe at night. (There used to be a night watchman when I first moved in) This used to be a premier property. Now, not so much.
• TT

  Tamra

  Sep 10, 2026
  5.0
  The staff was exceptional showing me the exact unit I wanted to see and allowing me to spend as much time as I needed! Thank you!
• CO

  Chinma Omogah

  Aug 30, 2026
  1.0
  It’s hot. I’ve been complaining about the ac in this apartment since March it’s September. It doesn’t cool and when they “fix it” it only temporary. I have to call them every 2 weeks to “fix it”. If you call the emergency line that they provide it won’t do anything. I’m on day 4 of no AC. 6 months of this. And then they’ll increase your rent. Why??? The AC doesn’t work. It’s been half a year. Mind you this picture of the temperature was taken at night. So there no “sun made it hot” excuse they like to use.
• MA

  Muniswaran Ar

  Jun 15, 2026
  5.0
  Excellent tour of the apartments and they provided whatever l need and with clear explanation and details
• SK

  sphoorthy kandra

  Jun 2, 2026
  1.0
  The apartments look fine from outside, but in winter the ac just drops to 65 55 and so on and in summers the ac keeps going to 85 95 and so on, and no the maintenance is not good, they pick up the call will say it will get fixed and never pickup your call after that. That it. And many other issues