Mustang on the Trail

Reviews

• MB

  m b

  6 days ago
  1.0
  please please please save yourself and don't come here omg it's ass 😭. tbh when we first moved it wasn't that bad. it's pretty quiet and neighbors are nice. but the longer i've stayed the worse it's gotten. there have been fleas and gnats and now roaches that they refuse to address. they send ai emails pretending to be empathetic but they actually do not gaf and take forever to send someone IF they ever do. when we had fleas i had to call a different exterminator myself to address the issue because the office basically refused to care. i paid almost $300 to get rid of the bugs. now we have roaches and it's the worst it's ever been. surprise surprise they still don't care. they have sent someone one time and the spray they used didn't do anything. like literally at all it's insulting. not to mention these apartments are so poorly built. there's huge gaps in between the baseboards and the carpet, the ceiling has leaked, and the oven has caught fire multiple times. i need to get out of here like yesterday 😭. things could definitely be worse as we live in houston after all but it should be better for the price. if we have to live in these conditions might as well pay $400 less somewhere else.
• JM

  John Morris

  May 2, 2026
  2.0
  READ THIS BEFORE YOU APPLY TO LIVE HERE I lived in this apartment complex for a little over 2 years, and overall, the experience was lackluster at best… Things you should be aware of: 1. Your rent $$ amount is basically bogus. Ever since new management took over, they have added more and more fees. My rent was $1,169/mo when I moved in, and I had a “locked in” rate due to my lease, but this new management decided to be slick and keep the “base rent” the same while adding tons of fees. I actually ended up paying nearly $1,500/mo. Mind you, this is SEPARATE from electricity, which costed me around $200-$400/mo. Not to mention, the complex advertises WIFI INCLUDED, but they STILL BILL YOU $65/mo for that wifi! Oh also one time their stupid pay rent online website was down, so I was not able to pay my rent until the 3rd AND THEY STILL CHARGED ME A $150 LATE FEE! 2. Your balcony/patio is useless. This complex does not allow ANYTHING on your balcony or patio. YOU CANNOT EVEN HAVE A CHAIR! What is the point of a balcony if I can’t even sit on it? 3. Maintenance is SLOW. My dishwasher was broken for so long that I literally forgot I even had one. The maintenance crew marked my request as “completed” even though no one ever showed up. It wasn’t until I called the office to complain that someone FINALLY came out. Also I had multiple roof leaks that they didn’t even fix. I kid you not, these people just put mud and texture right over the leak without fixing anything. Spoiler alert: it still leaked afterwards. 4. Gated community? Yeah right. The gates are ALWAYS broken, so anyone can come into the complex at any time. My vehicle AND my roommate’s vehicle were both broken into multiple times. 5. GIVE 60 DAYS NOTICE BEFORE YOU MOVE OUT! These people GOT ME for nearly $1,700 AFTER MOVE OUT because I gave them 45 day notice instead of 60. Don’t make the same mistake I did. Or maybe, just don’t rent here at all. 6. ROACHES I kept a clean apartment, had maintenance bomb the place, AND WENT OUT OF POCKET for professional pest control, YET I STILL HAD ROACHES. I’ve talked to other people in the complex, and basically everyone has roaches. ***HOWEVER*** I will give credit where it’s due. The staff were always friendly to me. I truly believe these are nice people doing their best, but they work for a company that does not care about the community. The staff also regularly throws little parties at the office to give back to the community. You can tell that the people in the office are genuinely trying. (Too bad they work for a crappy company) DOG FRIENDLY There are plenty of places to take your dog out here, including direct access to greenbelt trails, which go all through Kingwood. **OVERALL** Renting here will be “fine.” You’ll be hard-pressed to find anywhere cheaper in Kingwood. My advice: if you don’t HAVE to live in Kingwood, then DON’T! Kingwood prices are overly inflated, and honestly, it’s not even that nice. There are lots of shops nearby, which is nice, but due to the construction & schools causing constant traffic, flooding, and power outages, I seriously think the price premium for Kingwood is not worth it.
• NA

  Nicole Aguirre

  Apr 23, 2026
  1.0
  I have a friend that lives here. I was visiting for a few days. And let me tell you the amount of roaches thats in her apartment alone is concerning! And she's a pretty clean person! We was spraying them suckers left and right the whole time while i was there with roach spray (different brands too) but it seems like they are immune to it!! you may kill them on impact but it felt like for every one you killed you would get a dozen more later on! I had roaches climb on me while trying to fall asleep on the coach several times!!!!!!!!! I dont even want to think about how many was on me while I was actually asleep! Infested with roaches is a understatement! I just felt bad leaving her there, I wanted to taker her home with me because for one she pays way too much to live like that! For two That gates never worked while I was there and according to her they haven't in months and months! For three wet spots all over her ceilings from all the rain since she lived there. You can her it drip into the ceiling while its raining. When she first moved in I remember pointing it out to her and saying " wow you can just tell they painted over the water damage ceiling instead of fix it." For four We couldn't even enjoy fresh air on her balcony because the balcony floor is falling apart , got holes and loose boards! Doesn't feel safe at all. She had went out by herself and sat in a chair on her balcony and one her legs from her chair went straight thru the board!!!! Im sure theres tons more to tell but moral of the story or just a piece of advice from a outsider who dont live here and just as a guest to someone who does run...run...RUN! ITS NOT WORTH YOUR TIME, MONEY, OR HEADACHES!!!! ZERO STARS IN MY BOOK!!!!!!
• BR

  Benny Romero

  Apr 12, 2026
  3.0
  Nice quiet place and office personnel are awesome washroom always closed because of problems with machines
• GW

  Gerald White

  Mar 21, 2026
  1.0
  Absolutely terrible place to live, it took 6 months to fix a dishwasher, it's been 4 months without air conditioning, lights goes out almost weekly. The facility cleaning is lacking. A building has been wrecked by fire 6 months ago and nothing has been done about it. Gate keys don't work, not that the gates work at all. And today their is no hot water. Rent has gone up dramatically since becoming Mustang on the Trail and serves has dramatically decreased and their only answer is " We understand your situation and we are working on it" Absolute B.S. . If you're reading this because you're looking for a new place to live...run, run away from this place. I'm counting down the days I can move out myself.