Santa Fe Ranch Apartments

Reviews

• VY

  Venkata Sai Ram Yeturu

  4 days ago
  5.0
  ⭐⭐⭐⭐⭐ I had an excellent experience working with Kimberly at Santa Fe Ranch Apartments. She was extremely professional, knowledgeable, and attentive throughout the entire leasing process. Kimberly was always patient in answering my questions and made sure everything was explained clearly. Her friendly attitude and exceptional customer service made the experience smooth and stress-free. I truly appreciate all of her help and would highly recommend Kimberly to anyone looking for a great leasing experience at Santa Fe Ranch Apartments!
• RF

  Raela Fay

  Aug 27, 2026
  1.0
  CAT FISH APARTMENTS!!! Dirty atmosphere walk ways covered in trash and stink, pool is always locked and closed even though you pay for it A/C barely works rats and giant roaches in side an out porridge management and maintenance and not enough parking
• NK

  Nathan Kemp

  Aug 20, 2026
  3.0
  Did not enjoy living here. Exorbitant fees and terrible maintenance. However, Kim is absolutely wonderful and will do whatever it takes to help you at any costs. If you ever had a problem, she would always try her best to resolve the issue to the best of her ability. If this place had a couple more Kim’s i’m sure it would be the best apartment complex in Texas. Management seems like it has improved…
• NK

  Nathan Kemp

  Aug 20, 2026
  2.0
  Although I really didn''t enjoy living here for several reason and paying exorbitant extra fees, Kim was always super helpful whenever I needed anything. She was always there for the residence and would drop anything to help. If it wasn't for her I would've terminated my lease early!
• KI

  Kesava Reddy Indla

  Aug 10, 2026
  1.0
  RUN AWAY — DO NOT RENT HERE. This has been an absolutely terrible experience. The management is easily one of the worst I have ever dealt with. The only thing they seem to do on time is collect the rent — beyond that, getting anything addressed is a constant struggle. 1. Roaches everywhere. This is not an occasional pest issue — it is an ongoing problem. 2. Trash is constantly left everywhere, making the community look neglected and poorly maintained. 3. Maintenance requests are routinely marked as “completed” or closed without anyone actually coming to fix the problem. You have to keep following up repeatedly for something that should have been handled the first time. 4. The management doesn’t even seem to know which garage spaces are occupied. They will ask residents/you to go around checking garages with closed doors. It is unbelievably disorganized. 5. The pool was open for only around 15–20 days this summer and was extremely dirty. Yet residents are still charged $20 per unit for common amenities. If you’re charging an amenities fee, the least you can do is actually maintain and provide the amenities. 6. Half of the mailboxes are broken 7. Broken appliances , that never gets fixed The overall property feels neglected, poorly managed, and completely lacking accountability. Complaints and maintenance issues seem to go nowhere, while rent collection remains the one thing that happens reliably. Save yourself the frustration, money, and headaches. Look elsewhere. I would strongly recommend avoiding this property.