JP
Jazmin De La Peña
4 days ago
I was just told by the office staff that my issue with the package locker not opening (all while charging me $3/every day it’s not picked up) would have to wait because a tour was more important. So while I’m waiting I thought I would tell you what these apartments are REALLY like. The thing that caught our eye was the ridiculously cheap rent for this area. Well, it’s cheap for a reason. We even read all the negative reviews and decided it wasn’t a deal breaker because it’s all so cheap. That was probably a mistake.
Maintenance never comes when promised. The ceiling over my shower has been leaking on and off for most of the summer and it’s being blamed on a clogged drain. It takes weeks to get someone out and the problem just returns. Work orders disappear. No one is ever available in the front office via phone so I wouldn’t bother trying to call.
The gates are always broken, the elevator is out of service very often. The pool and hot tub are small and often dirty. The clubhouse and package area has a sewer smell to it. It’s embarrassing. We don’t even have company come over. Over the summer the trash chute was out of service and the Valet Trash we pay for just wasn’t picking up anyone’s trash, it built up and trash bags were literally stacked floor to ceiling in the trash room and left in the hallways. Even now other tenants simply throw their trash bags on the ground outside the trash room and leave.
I like the homey feel of these units. They aren’t trying to be the “luxury” apartments that you see around Dallas that don’t live up to the hype, but again, these are cheap for a reason. You get what you pay for.
Amazing management team
CP
Christina Pukrop
Sep 2, 2026
Love living at delante! The private parking garage, granite counters, and my spacious anpartment are great for my family and I. We also love lounging and cooking out at the pool on the super comfy cabana chairs that they’ve recently gotten!
PT
Petra Telford
Aug 30, 2026
Take Them To Court!!!
I had to recently file for Repair and Remedy Petition. See them in court!! Here’s what you need. A Class Action would be better!!
Texas Law on Repair & Remedy & Timeframe Requirements
Under Texas Property Code §§ 92.052 & 92.056, a landlord has a legal duty to make a diligent effort to repair any condition that materially affects the physical health or safety of an ordinary tenant, provided the tenant is current on rent when notice is given.
Presumed Timeframe: Under Texas law, 7 days after receiving written notice/work order is legally presumed to be a reasonable amount of time for the landlord to complete the repair.
Notice Requirements: If notice is sent via Certified Mail (Return Receipt Requested), only one written notice is required before filing suit. If submitted via a regular written request or tenant work order portal, the tenant must give the landlord a second written notice and another reasonable opportunity (presumed 7 days) if the first request is ignored.
Emergencies: Severe issues (e.g., sewage backup, complete loss of water, or lack of heat/cooling during extreme conditions) require immediate or expedited action (typically within 3 days or less).
Required Documents & Forms to File
To file at the Dallas County Justice of the Peace Court, Precinct 4, Place 2 (106 W. Church St. #210, Grand Prairie, TX 75050):
Repair and Remedy / Small Claims Petition: Stating the health/safety hazard, dates notices were served, and itemizing your requested relief.
Servicemembers Civil Relief Act (SCRA) Affidavit: Required verification declaring whether the landlord/defendant is in active-duty military service.
Certificate of Last Known Address: A mandatory document verifying the defendant's current address. Filing this ensures the judge can immediately issue a Default Judgment in your favor if the landlord is served but fails to appear in court.
Lease Agreement & Rent Receipts: Proof of tenancy and proof that rent was not delinquent at the time of the repair request.
Notice Records & Work Orders: Time-stamped portal receipts, copies of written repair notices, and certified mail tracking/green cards.
Filing Fee or Fee Waiver: Payment for filing/constable service or a completed Statement of Inability to Afford Payment of Court Costs.
Statutory Relief to Request in Your Petition
Under Texas Property Code § 92.0563, request the following specific remedies:
An order requiring the landlord to complete the requested repairs.
A statutory civil penalty of 1 month’s rent plus $500.
Reimbursement of all court costs and reasonable attorney fees (if applicable).
Actual damages and/or a retroactive reduction of rent for the period the condition persisted.
JC
Jessica Chitwood
Aug 23, 2026
This office has no sense of urgency, rep took her sweet time, waited 30 mins before I could view an apt (mind you NO ONE else was waiting for assistance) Just to see it for a moment & immediately pass on it.
The apt I viewed was available immediately YET was nasty inside, tub had rust and orange covering the whole inside to the outside of tub. Apt stunk like sulfur. Door handle was coming off, I asked when they would have someone clean the apt and fix things, she said after the apt is lease.
WHY WOULD YOU WAIT UNTIL AFTER??? The apt was a "immediately available apt", why would you let potential tenants see this nasty apt then clean and fix it after they lease it. If they accept it & signed the lease to move in immediately, they couldn't because it was dirty and not fixed up.
Hire better people & before you post apt's as immediate move in, FIX it & CLEAN it first. Pure laziness.