801 LasCo

Reviews

• WC

  Wendy Cruz

  4 days ago
  5.0
  Ashley did such a great job showing me around! She was so bubbly and sweet, showed me a beautiful one bedroom, one of my most favorite apartments ive toured! I recommend touring with her for your future home!
• QD

  Quiana Davis

  Aug 21, 2026
  1.0
  As a former tenant, I recently had a package delivered to this property by mistake. I called the office the day after discovering this and spoke with a staff member who placed me on hold to check, then returned saying he didn’t see anything. He said he would contact the new tenant and follow up, but never took my contact information. I called back later that day and reached a different staff member, with the same result. The following day, I called again and provided photo evidence that the package had been delivered to the property. I received no response. On a subsequent call, staff said they couldn’t locate the package but would review security camera footage. Several days have passed with no follow-up. Based on this experience, either the package was never actually searched for, or the property has a security gap that allows packages to be taken. Either way, communication was unreliable and unresponsive throughout. During my tenancy, I also experienced the following issues: • Persistent urine odor in the stairwells and elevators, worse in summer • Frequent loud door slamming at all hours • Elevators frequently out of service • Recurring false fire alarms in winter due to broken pipes • Aggressive towing policy — guests’ cars were sometimes towed within minutes of arrival if not registered immediately • Unprofessional conduct from the office manager • Recurring cricket infestation with no identifiable entry point • Carpet that had visibly never been cleaned prior to move-in, requiring me to clean it myself • A malfunctioning dishwasher that management declined to repair or replace • Poor sound insulation between units Based on the package issue and these ongoing maintenance and management concerns, I would not recommend this property.
• SV

  Shilpakala M V

  Aug 1, 2026
  5.0
  Joseph was extremely friendly, professional, and welcoming throughout the apartment tour. He took the time to explain everything clearly, answered all of my questions patiently, and made the entire process smooth and comfortable. His helpful attitude and knowledge of the property made the tour a great experience. I truly appreciate his excellent customer service and would highly recommend working with him.
• VK

  vipin kumar

  Jul 24, 2026
  1.0
  I recently had a very disappointing and frightening experience at this apartment community. My wife and I were trapped inside one of the elevators for approximately one hour. The elevator became extremely hot and poorly ventilated, and we were unable to get help by calling the leasing office. The cellular signal inside the elevator was very weak, so we eventually had to use the elevator’s emergency call button. The local fire department ultimately rescued us. The experience was extremely stressful. My wife experienced significant anxiety while we were trapped due to the heat and uncertainty, and she also sustained minor bruises during the rescue. We also noticed what appeared to be an oily liquid dripping from the ceiling of the elevator while we were trapped, which further raised concerns about the elevator’s condition. To make matters worse, I sent a detailed email to the management after the incident, and I have not received any response or even an acknowledgment. It is very disappointing that such a serious safety incident has been met with complete silence. Resident safety should always be a top priority. I hope management takes this incident seriously, improves the maintenance of the elevators, and responds promptly when residents report serious safety concerns so that no one else has to go through a similar experience.
• AR

  Ashley Ramirez

  Jul 21, 2026
  1.0
  I lived at 801 LasCo from 2024 to 2026, and I strongly recommend thinking twice before moving here. Move-In & Cleanliness: When we first moved in, the apartment was not thoroughly cleaned and we immediately ran into pest issues with bugs. There was also a very strong smell in the unit that took months to get rid of. Throughout the complex, cleanliness is a major issue, dog poop is frequently left everywhere, and the stairwells, hallways, and parking garage constantly smell like weed. The trash rooms often get so overflowing with garbage that the doors won't even close. Instead of actually cleaning, management installed air fresheners to mask the smell, which simply do not work. Safety: Security was a constant issue during my stay. The gates were frequently broken, exterior doors were left unlocked/open, and there were instances of unhoused individuals walking around the hallways. On top of that, pets are often allowed off-leash in common areas. Noise & Building Quality: The walls and floors are extremely thin, you can hear practically every step and movement from your neighbors. Worse, the building fire alarms went off constantly at all hours, including false alarms at 4:00 AM on Memorial Day and 2:00 AM on other nights. To my knowledge, not a single alarm during my stay was for a legitimate emergency. Management & Communication: The office staff is unhelpful, rude, and virtually impossible to reach via phone or email. Their typical excuse is that the office Wi-Fi or systems are down, yet they have no problem sending constant emails, texts, and taping flyers to your door when promoting community events. Move-Out: Move-out was a complete nightmare. After moving out, it took over 5 months of hassle just to receive my security deposit back. Save yourself the stress and look elsewhere!