The Linc at Cypress

Reviews

• KS

  Kasondra Satterfield

  1 day ago
  1.0
  Poor management!!! My balcony window was shattered over a month ago! I discovered the damages when I arrived home after work around 4:30pm. I notify the front office immediately, Erika the office assistant sent over maintenance to come look at it and they put a card board box on the window!! I don’t understand how the whole day went by and maintenance didn’t see or report the damages, when I asked Jennifer (the manager) why didn’t maintenance see the window or do they do walk around to check the property, she told me they are too busy doing work orders!! I’m on the other side of the maintenance office it was very visible! I filed a police report and still nothing has been done! Jennifer also doesn’t understand why the contractors that have come can’t just fix the window, she stated that one of the contractors had the wrong measurements but he never returned with a new window so idk how that is! Fast forward to today the window has now fallen completely OFF!!! The only thing there is a piece of ply wood, it was poorly put up so I’m getting all the outside air in the apartment!!! I have tried to get in contact with the front office and no response. I have even emailed Summit property management and no response. I don’t feel safe in these apartments, I’ve expressed how I feel and NOTHING has been done. It’s become overwhelming and very stressful. I have emails, photos through this process. We live in Texas my apartment is hot with this 100 degree weather it’s unacceptable to live like this. Let’s not forget the cat infestation, trash all over the ground! It’s ghetto y’all!! I wish I could move honestly. For anyone wanting to move here DONT!
• KB

  Kambree Brown

  Jul 13, 2026
  1.0
  I’ve lived here for TOO LONG let’s say that. Maybe a year and half. Nothing but problems from DAY 1 and I have been extremely patient up until this point. I would give -stars if I could. This place is the WORST apartment complex I have EVER lived in. I won’t write every single issue but the 3 main concerns that I had that were either never ever addressed or on going. 1- I had a maintenance man who came in here and was trying to get my number, making comments about my body, wanted to be my “boyfriend” made me very uncomfortable. When I spoke to the front office about it they didn’t seem to care at all wouldn’t even provide the man’s name. No follow up or anything. 2- I’ve had a hole in my son’s bedroom window ceiling that leaks water when it rains. It has gotten so bad that the floor gets SOAKED. NO ONE HAS FIXED IT. 3- now my kitchen ceiling it leaking and it has spread ALL OVER THE CEILING I have called the emergency maintenance line and since they can’t get ahold of the people up stairs there’s nothing they can do about it apparently??? Are you kidding me I’m having to deal with water constantly leaking all over my apartment because you can’t get ahold of people upstairs??? You can’t get ahold of ANYONE IN THE OFFICE only of their AI assistant so that’s real fun to deal with. If I were you do NOT pick here. I promise you it’s NOT WORTH IT. I wish the pictures would do better justice on how bad it is.
• JW

  Jade Walker

  Jun 26, 2026
  1.0
  PART 1—Im Giving 2 stars only because the ladies are nice. I usually dont leave reviews but im honestly just over it. The day before I moved i was told that the apartment was ready and that I could tour it. I went toured and found petty issues. Dirty walls and cabinets, stain on carpet, broken blinds. I know im going from real luxury living to this so I let them know but I didnt make a huge deal. Fast forward the day that I got my keys on june 19th I noticed more issues. Top lock doesn’t even lock. Bathroom toilet is filthy (like dried pee and blood) on it and whoever used it didnt flush it. Bathroom mirror frame is literally hanging off. Bulbs in both bathrooms are dang near out. Fridge light is out. The closet rod to hang clothes isnt steady so the clothes cant hang on it. I emailed the issues and then uploaded them to the portal the next day when I finally had access to it. I didnt start actually sleeping here until the 23rd. And thats when I noticed one of the bedrooms dont even get cool with the AC on. And then next day i noticed the kitchen sink seems clogged and the disposal doesn’t work. Then Erica finally called me right before they closed on the 25th and said that she gave me all the keys and that is why the maintenance man hasn’t completed my work orders and asked if i could bring one on Saturday. I told her that is something i should have known 5 days ago. And i told her i dont have a mailbox key and she said they are making it tomorrow which is ridiculous because ive been a resident for a week already. And i work and the office hours and my work schedule don’t really add up. And then also on the 25th when i got here after work and really started unpacking to live here i noticed the bathroom sink in one of the bathroom water doesnt even turn on and the oven doesnt work. And Then this morning the bathroom sink started leaking. I understand i went from living in a rwally nice place to this but I feel like this is a dump and im trying to like it but all i smell are nasty cigarettes and cat piss everytime i go outside and the inside is hell too. Of the 6 apartment complexes i have lived at this is by far the worst and that is saying something. I don’t understand why say a unit is ready when in fact it is nowhere near ready and they cant tell me that if they were renting a place that they would be satisfied with the condition that they moved me in with.
• JC

  Joshua Curole

  Jun 22, 2026
  2.0
  The leasing agents are really nice to get you to sign but once you’ve signed Goodluck. If you need anything done it will not get done in any quick time frame. Leasing agents work multiple properties so they have no clue about the current property they’re working at. I’ve been waiting for a mailbox key for almost two weeks now. Most of the problems they said they would fix before I moved were not completed. Every amenity is down or broken. Gym is closed. Pools are closed. Gate is broken. Valet trash doesn’t pass half of the time. The only upside that the apartments are cheap but that’s because nothing works and nobody cares. So if you move in here just know what you’re signing up for.
• AG

  Amelia Garcia

  Jun 12, 2026
  1.0
  PART ONE - Manager who takes care of stray cats MORE than her tenants . . WORTH THE READ No gym, DIRTY POOL, no real valet parking and REAL valet trash pick up — SUCK TO HAVE NO amenities, no tow company and no true trash valet pick up. So if you’re paying that on your lease . THE LINC AT CYPRESS with SUMMIT PROPERTIES is stealing money from tenants!! They charge you for valet trash pick up and I’m not sure why the fee exists when maintenance picks it up until late morning 10AM- 12PM. Then they only pick it up every other day. Which should be illegal for you to changer $20 dollars for a service the community doesn’t even pay for anymore. Another thing - I called the towing company because a vehicle was parked behind my car for hours come to find out they don’t even have a towing partnership because when I called them to have a vehicle towed they advised me management stopped all tows until further notice. So do yourself a favor and don’t over pay for rent here - you will be charge all these fees for trash or whatever service they have when they don’t pay a company directly. This community and all SUMMIT COMMUNITIES ran by JENNIFER L and NANCY A. should be closed down! JENNIFER ALSO stated I didn’t have proof that this was damaged when I moved in but I have emails when Anthony Saldana worked there and he stated he will have a team come look at it. A big talk NIGERIAN man came and said he would take care of it (me trusting them) months went by the rain came and it just progressives with no resolution and this was 10/08/2025. I will also post my paper trail . Pictures of JENNIFER FEEDING HER STRAY CATS and how the unit was left the day I left- If you move into unit 311 MAKE SURE to do a mold test keep it in there for over 48 hours because mold will grow! Double triple check units here because balconies are hanging by a tread! I did let some tenants look at the unit before I moved out and wow did they say it was filt. I don’t understand why us as tenants never speak up but it’s never okay for us to live in INHUMANE CONDITIONS !! Well that’s my rant for the Linc at cypress - I cross my fingers tenants speak up and get their money back for the FAKE valet trash fee they get there! Jennifer and everyone at SUMMIT PROPERTIES - GET IT TOGETHER!!! JENNIFER I WISH YOU AND YOUR STRAY CATS NOTHING BUT THE BEST.