The Gibson

Reviews

• JG

  Jose Garcia

  1 day ago
  1.0
  This place sucks starting from the office personnel to the maintenance team. Been having dryer messed up for over 2 months and still nobody has came by to fix it. Now water is leaking from the water heater to my living room. DO NOT RECOMMEND THIS PLACE!! Roach infestation is real. And dumpsters are always over filled.
• MD

  Max Dillon

  6 days ago
  1.0
  I honestly am not the type to leave bad reviews or hate on anyone. But genuinely it has gotten to a point where I have really noticed the decline in these apartments? It was not like this 3 years ago. There is no hot water which used to be a huge issue all the time but now it’s coming back. The trash is getting overfilled. The maintenance grew weaker. The gym we have went downhill. There is a bathroom thats filthy and smells next to the gym. The pool has no type of maintenance. It’s sitting with algae and green water. The staff is constantly rude. Multiple garage doors broken for some reason and recently I have noticed peoples tires going missing. The front gate has also not been functioning for over a year now. There is trash all over the property now. And people abandoning random junk and leaving it to sit until finally someone decides to take care of it. The websites system grew poorer. I mean like why is it becoming genuinely so bad? Is it so hard for an owner or someone to take lead and try to resolve all the little problems one by one. And put a little bit of money to resolve and bring these apartments back to a good stature. Ever since copperfield apartments became the gibson it has all went downhill. First they introduced new seats and grills and fancy new wooden fences which seemed like a massive upgrade but all that was for nothing. Now this side of the apartments will just end up being like the other side which is 10x worse.
• CC

  Carolina Casella

  Jul 9, 2026
  1.0
  If I could give zero stars I would! I currently have an active leak in my shower that makes it unusable. It has almost flooded my entire apartment and they never sent anyone to fix it! I have called and emailed several times and no one has gotten back to me! Please DON'T live here! They charge you rent but almost my entire apartment has been unlivable since I moved in! The first week they took a week to fix my toilet that would overfilled and get feces water from the bathroom to the living room. I didn't have a toilet for a week after just moving in. They "fixed" the toilet and it was leaking and it took 6 months for them to repair it. The water coming from the sink and shower in the bathroom are burning hot which is clearly illegal and they said they "fixed" it. I had no water pressure in the bathroom and nobody came to fix it. The trash issue is always overfilled! Good luck if you can get the front desk staff to answer and not let the phone go to AI. The front gate is broken, the security is so bad that car tires get stolen or broken into. Please don't waste your hard earned money here, all my neighbors have had the same complaints and every new resident we see touring the property we tell them the same thing. We are actively submitting reports to the City of Houston for the poor living conditions at these apartments!
• KL

  Keisha Lumpkin

  Jul 6, 2026
  1.0
  I moved into my unit end of May and I regret it. The office moved me into an apartment unfinished, not cleaned and wholes in my doors and floors was damaged and pulled up not to mention I was advised I was going to be put on the second funny they have me on the first with upstairs neighbors who’s children run back and forth all day and to top it off they haven’t answered my calls since I moved in. If anyone has corporates email I would love that because I emailed and even submitted service request for the issue and no one has responded. These are day 1 photos
• MB

  Maricris Buzzell

  Jun 22, 2026
  1.0
  I’m with Scott on his review below. I’ve been a resident since 2018. I’ve lived in 2 units in that timeframe. We continue to pay increased fees when trash piles up for weeks to months and maintenance is slow to respond. Last year, a building plumbing issue took months to resolve. Crazy part is, they kept closing my tickets before resolving the issues which caused me to open more tickets. This year, and the one that has me re-writing my positive original review from years past is the lack of maintenance response again. My AC ticket is 3 weeks old. We are heading into week 4 without an adequately functioning AC. It used to struggle to get to 75F, then it got worse. The best it gets is 81F at MIDNIGHT now. The 2 maintenance guys who FINALLY came over (after I stopped trusting the process and appeared at the office in person) made excuse after excuse, and showed a lack of competence. Not because they were actually incompetent, but because they either don’t want to go through the work of fixing the recurring (yes, recurring AC issue) or are unable to due to being resource constrained (I’ll get to that in a moment). On camera, they mentioned it may indeed be a leak with the Freon. However, to get a true fix, the AC will need to totally die and then it’s still a long process to fix or change out. So, until then, it’s monthly Freon replacements. Cool. They said they’d be by with Freon. They never did come back. During their visit, one guy claimed that cool air was indeed blowing. Really? If that’s the case, why is it so hot in here???? I do have thermometers to gauge ambient air. I assure you, it’s not cooling. The other guy said the ambient temperature from my bug zapper was throwing the thermostat off. Yes, the bug zapper that has never given problems years before. They couldn’t give me a straight answer on that one. Then they blamed the curtains. Awesome. Never had an issue with open curtains in years past but I’ll play along. With blinds and curtains closed, bug zapper off, I need them to explain to me why it’s still 80F at midnight and doesn’t help during the day??? Anyway, I spoke to someone in office this past weekend who mentioned that the last management company did something and now the accounts are frozen and the complexes can’t buy needed resources (ya know, like Freon). So, where does that leave me and any other resident with troubling AC units? This is just the start of summer. This is unacceptable and bordering on breaking tenant laws. The moment it does, it certainly will be documented. I’m ready to hire my own AC mechanic and withhold the invoice amount from my rent. This heat has caused never-ending heat rashes, my eczema has blown up, and I’m averaging 3.5 hours of sleep at night for the past 3 weeks. June 21st, I reached out to the office again to try and get help. They couldn’t promise me that help before their time to clock out by 5p because there’s 4 other tickets they’re working on. Nice, but I’ve been waiting over 3 weeks for mine, and that Freon job ain’t gonna take hours to do. What Scott said about the AI is also true. They’ve largely outsourced customer interactions to Ella, an AI rep, and it’s hard to get ahold of the office. Even dropping by in person is a hit or a miss on if they are around. Ella does not help at all, unfortunately. I honestly think it’s time to throw in the towel and move elsewhere. I used to love living here, and would recommend it to people, but I just can’t in good faith do that now. I hate moving, but I also hate living in heat and humidity even more, especially when maintenance is blasé about helping. I dislike the unhelpful Ella the AI, and the lack of consistency in office presence. The trash piling up around the dumpsters for such long periods of time is disgusting, unhygienic, and unsightly. They never reinforce the rule of not leaving through the entrance, or entering through the exit. I’ve had so many close calls on car accidents with people who can’t follow simple rules and yet, the management themselves can’t enforce them. It’s a safety issue.