JH
jayden harris
Sep 23, 2026
I’m leaving this review based on my personal experience as a resident at The Aurea, and I believe prospective residents should be aware of the conditions I experienced.
When I moved in during May, my apartment was not move-in ready. The original unit I was supposed to move into was Unit 2016, where I observed what appeared to be mold on the water heater door. When I brought it to management’s attention, I was told that what I was seeing was paint splatter. From my perspective, it was clearly mold-like growth, and I was uncomfortable with the way the concern was addressed. I was ultimately moved to another unit, but I continued to experience maintenance, cleanliness, pest, and security concerns.
The most serious issue was a severe gnat infestation that affected my entire kitchen, including my refrigerator and stove. Gnats would get into my refrigerator, fly into food while I was cooking, and land in or die in food I was preparing. Even simple tasks like boiling water became difficult. Because of this, I did not feel comfortable buying groceries or properly using my kitchen until the infestation began to improve in July. I also spent my own money on products to control the infestation and received no compensation.
I also personally observed other mold-like growth and moisture-related concerns throughout the property. Some areas appeared to have been painted over, which raised concerns for me about whether the underlying moisture issue had been properly addressed.
Cleanliness throughout the property has also been an ongoing issue, with trash frequently present. Security and property access have also been major concerns. There are people walking around outside and throughout the property around the clock, including individuals who do not appear to be residents. I have also personally seen people sleeping on sidewalks and around the property. Seeing unfamiliar individuals throughout the property at all hours has contributed to my concerns about resident safety and how access to the property is being managed.
Another major issue involved my vehicle being towed. I later learned that my vehicle apparently had never been properly registered as a resident’s vehicle after I moved in. I was a paying resident and was unaware of this issue, resulting in additional stress and expense that I believe could have been prevented with proper communication.
Overall, my experience at The Aurea has been extremely disappointing. I expected a clean, properly maintained, and secure home but instead experienced a severe pest infestation, cleanliness and moisture concerns, ongoing security concerns, and issues with vehicle registration.
Prospective residents should thoroughly inspect their unit, document its condition before moving in, confirm their vehicle is properly registered, and ask detailed questions about maintenance, pest control, cleanliness, and security before signing a lease. I hope management takes these concerns seriously and addresses the underlying issues rather than treating them as isolated complaints.
AP
Anthony Pena
Aug 30, 2025
I would like to thank Avery, the office manager, for always being so caring and understanding. She was easy to talk to, professional, and always quick to address any concerns I had. Her excellent customer service made my stay much more enjoyable.
I lived here for a year, and overall, it was a great experience. The community was generally quiet, though at times the kids could be a bit disruptive with throwing pebbles and banging on the walls outside. Some residents also don’t always clean up after their pets, but aside from that, I had no complaints.
I never experienced any issues with pests or rodents. The rent was fair, especially for a brand-new complex, and the overall environment was comfortable and well-maintained.
If I ever need an apartment again, I would definitely consider coming back. 10/10 would recommend.