NT
Noemi De La Torre
Apr 26, 2026
I toured the property on Thursday, April 23, and Brianna was the leasing agent who assisted my partner and me. I currently work in leasing myself and will be moving in July, so I pay close attention to professionalism, product knowledge, and overall customer experience when touring.
There were both positives and areas for improvement. The highlight of the visit was the apartment itself—we really loved the 2x2 model, and the overall property and location are very appealing.
However, the tour felt rushed and lacked important information. We were taken directly to the model unit, but no amenities were shown or explained. While I understand the pool may not have been presentable at the time, there was no mention of pool hours or details. We also were not shown the gym, mail area, or amenities within the office, nor were these features explained during or after the tour.
Back in the office, the experience remained limited. Pricing was briefly discussed, and we were handed a sheet with floor plans, but there was little explanation of the application process, fees, or qualifications. I had to follow up with additional questions afterward because I didn’t feel fully informed.
I was initially very interested in a one-bedroom, but was told there were none available to view, which makes it difficult to feel comfortable applying without seeing the layout. That said, the 2x2 we toured is available for our move-in timeframe and is within our budget, so we are considering that option.
On a positive note, I called back on Saturday and spoke with another leasing agent, Jordy, who was extremely helpful and informative. He took the time to answer all my questions and provided detailed information on multiple available units, which I really appreciated.
Overall, the property itself is beautiful and priced well, and we can definitely see ourselves living here. However, the initial tour experience has made us second-guess moving forward, as strong communication and transparency are very important to us. We still might apply though.