The Ambrose

Reviews

• KM

  Ken Marcel

  6 days ago
  1.0
  The leasing agent only gave me a tour of the front office building. The fact that all of the common areas (especially the gym) close at 6pm is arbitrary and ludicrous, as I would not be able to work out at all during the week. I'm also confused why they said there were no units available to show, as online it is showing there are 26 units available right now.
• MC

  Miranda Carter

  Jul 20, 2026
  1.0
  This place is disgusting and AWFUL. My apartment was not ready for 2+ weeks after my move in date, nor had my keys. Everyone has been less than helpful and Eddie (manager) refuses to speak with me after he claimed I could get a refund and out of my lease. Over a month later and still NO PROGRESS!!! Oh yeah and they moved someone into my apartment. Charged my card without permission. Over charged my rent. I would not recommend this place to my worse enemy. STAY AWAY FOR YOUR SAKE & MONEY
• DD

  Dray Dragon

  Jul 11, 2026
  1.0
  I come from out of State, from Oregon to Texas. I went to go get my keys to the apartment, me and my grandma check out the place and when we open up the cabinets we found a dead roach, a baby roach I stepped on, I found a spider in the corner and then another dead bug within the room. I go to take a photo of the dead roach and get jump scared by a baby roach crawling around. I immediately turn to my grandma and tell her that we were leaving. (Attaching the photo I took to this as well) We drive back to the office and I let the guy there know about the roaches, and if there are any other apartments in different buildings available. He apologized and searched for one but tells me it’s not ready but they can have pest control come and spray the room. At this time my mom was on the phone with me and is wanting us to at least see the apartment. She knew that just spraying down the room wasn’t going to work since we had already found 2 baby roaches. The guy ends up talking over my mom trying to tell us the apartment wasn’t ready, my mom gets pissed off trying to explain to the guy that we do not care that the apartment isn’t ready we just want to check and see if there are going to be roaches in there or not. My grandma does come in as well, explaining to the guy about the roaches and how just doing a spray won’t work either especially when there are babies running around. My mom and grandma grew up with roaches, so they know how they work. The guy continued to talk over my grandmother as well until finally we started talking about the rent for the other apartment. He told me it would be $79 higher than the first rent because of “upgrades” the first apartment already had. So me and my brother would be paying extra for the same thing. When he listed out the upgrades my grandma pointed out that the apartment I was supposed to move into had already had those upgrades. He then offered to keep the rent the same, but still refused to let us see the apartment to check for roaches. As there was still a possibility that there could be some in there, especially if maintenance did not inform him that there were roaches within the first apartment. I do not want to move into my very first apartment with roaches, and other bugs. When I told him about the spider and other bugs, he had then said that no one had been in there then. Which means maintenance completely skipped that unit knowing, someone was moving in there. Which is not okay. I got my brother on the phone as I myself was conflicted on taking the risk of moving into the new apartment or flying down to Texas for nothing and have to go back home to Oregon to find a new apartment and then fly back to Texas. He agreed to just find another apartment complex. So I took my check back and left. The next apartment we visited allowed us to check out the apartment before it was even ready, so I knew what I was being told was BS. Thankfully my mom was able to find me and my brother a much better apartment without any roach problems.
• BS

  Brittany Stuart

  Jun 4, 2026
  5.0
  Absolutely phenomenal experience! Eddie gives top tier customer service! The move in process was smooth and seamless, if any issues arose, Eddie was always on top of things and fixed them in a timely manner. The property was recently converted to new management and since then has undergone extensive positive changes. I highly recommend this property. Make sure you ask for Eddie he will take great care of you!
• SW

  Shawanda Williams

  Jun 4, 2026
  4.0
  I’ve been here 8 months, like most apartments the gates stay broken. I had a visitor and even though they have visitors parking spaces you will still get towed. I wish that was explained more in detail. If the office is closed you don’t have access to the gym at all. Was never given key fobs and now you can only gain access to your mail using one. Maintenance guy Chris is cool and handles all request in a timely manner. Haven’t utilized the pool yet, overall in opinion I’ve lived at worse apartments. Everyone in the office is cordial and respectful to me.

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