The Abbey at Champions

Reviews

• AE

  A E

  Sep 30, 2026
  5.0
  noah provides excellent maintenance service! he’s always kind & gets the job done quickly 10/10
• MK

  Madi Kuranbek

  Sep 10, 2026
  1.0
  Aliah did not do good job. They say they accept paystub. But they do not.
• MF

  Michelle Flowers

  Sep 3, 2026
  1.0
  Living at The Abbey at Champions has been a frustrating experience. The management and overall upkeep of this property have gone downhill, and it feels like residents’ concerns are not taken seriously. There is constantly someone new in the office, which makes it difficult to get consistent answers or actually see issues followed through. It seems like management waits until something is completely broken before deciding to address it. The pool is frequently dirty and poorly maintained, which is especially disappointing considering it is an amenity residents are paying for. The gym has also become an issue. The bathroom that has always been available for gym users is now being locked and labeled “employees only.” If this is a change in policy, residents should at least be given a reasonable explanation. There also appears to be only one maintenance person, and unfortunately, many issues seem to sit unresolved. Having one person responsible for an entire property is not enough, especially when there are ongoing maintenance concerns. The area around the dumpsters is another major problem. Couches, mattresses, and other large items are regularly left around the dumpsters, making the property look neglected and poorly managed. And one of the biggest surprises after moving in was the amount of bugs that started appearing inside the apartment. You can move in thinking everything is fine, only to start dealing with bugs that seem to come out of nowhere. It is extremely frustrating and makes you question how well the property is being maintained between residents. Overall, I would not recommend The Abbey at Champions based on my experience. The property has potential, but the management, maintenance, cleanliness, and communication need significant improvement. Residents should not have to constantly complain before basic issues are addressed. If zero starts could be given I would give! Things were much better when Kathleen was here.
• RS

  Rell Savaqe

  Jul 26, 2026
  2.0
  ★★☆☆☆ I have lived here for less than a year, and unfortunately my experience has been very disappointing. While the rent is relatively affordable, the ongoing maintenance issues have outweighed that benefit. Since moving in, there have been multiple power outages, periods without hot water, and persistent air conditioning problems. I’ve submitted seven maintenance requests regarding the AC, and despite multiple visits, the issue still hasn’t been properly resolved. There have been many days where my apartment has stayed around 80– 90°F, which is especially difficult during a Texas summer and this has not changed. I work from home, so having a reliable power or AC isn’t a luxury—it’s a necessity! It’s frustrating to come home or wake up sweating because the air conditioning isn’t working, especially after repeatedly reporting the problem without a lasting solution. I wanted to enjoy living here, but the lack of consistent maintenance and timely resolutions has made it hard to recommend this property. I hope management takes these concerns seriously and improves the experience for current and future residents.
• MG

  Melissa Garcia

  Jul 5, 2026
  1.0
  I am extremely disappointed with the experience I’ve had under the new management. I have now gone 7 days without air conditioning with temperatures well over 90°F. While I understand that maintenance issues can happen, what has been most upsetting is the complete lack of empathy, professionalism, and customer service from the office staff. Every time I have tried to express my concerns, the manager, Maribel, has been rude and unprofessional. When speaking with residents, she often doesn’t even make eye contact, making you feel as though your concerns don’t matter. When I went to the office last week to ask for an update on my A/C, Alondra was dismissive, rude, and simply told me that I “had to deal with it.” The following day, when I returned to the office, the two women spent the entire time laughing while I was in there. It was incredibly frustrating and disrespectful. This isn’t the first issue I’ve experienced. My car has been broken into.However, the way this A/C situation has been handled has been the most disappointing part of living here. This is actually a great apartment complex with a lot of potential, but the current level of customer service is unacceptable. I hope ownership takes these concerns seriously and considers placing people in the office who demonstrate professionalism, empathy, and respect for the residents they serve.