The Abbey at Champions

Reviews

• RS

  Rell Savaqe

  1 day ago
  2.0
  ★★☆☆☆ I have lived here for less than a year, and unfortunately my experience has been very disappointing. While the rent is relatively affordable, the ongoing maintenance issues have outweighed that benefit. Since moving in, there have been multiple power outages, periods without hot water, and persistent air conditioning problems. I’ve submitted seven maintenance requests regarding the AC, and despite multiple visits, the issue still hasn’t been properly resolved. There have been many days where my apartment has stayed around 80– 90°F, which is especially difficult during a Texas summer and this has not changed. I work from home, so having a reliable power or AC isn’t a luxury—it’s a necessity! It’s frustrating to come home or wake up sweating because the air conditioning isn’t working, especially after repeatedly reporting the problem without a lasting solution. I wanted to enjoy living here, but the lack of consistent maintenance and timely resolutions has made it hard to recommend this property. I hope management takes these concerns seriously and improves the experience for current and future residents.
• MG

  Melissa Garcia

  Jul 5, 2026
  1.0
  I am extremely disappointed with the experience I’ve had under the new management. I have now gone 7 days without air conditioning with temperatures well over 90°F. While I understand that maintenance issues can happen, what has been most upsetting is the complete lack of empathy, professionalism, and customer service from the office staff. Every time I have tried to express my concerns, the manager, Maribel, has been rude and unprofessional. When speaking with residents, she often doesn’t even make eye contact, making you feel as though your concerns don’t matter. When I went to the office last week to ask for an update on my A/C, Alondra was dismissive, rude, and simply told me that I “had to deal with it.” The following day, when I returned to the office, the two women spent the entire time laughing while I was in there. It was incredibly frustrating and disrespectful. This isn’t the first issue I’ve experienced. My car has been broken into.However, the way this A/C situation has been handled has been the most disappointing part of living here. This is actually a great apartment complex with a lot of potential, but the current level of customer service is unacceptable. I hope ownership takes these concerns seriously and considers placing people in the office who demonstrate professionalism, empathy, and respect for the residents they serve.
• LR

  Lashanda Reece

  Jul 2, 2026
  1.0
  I'm in total disbelief of this complex will not renew my lease at all.!!!!!!!
• YT

  y Thomas

  May 28, 2026
  5.0
  Long story short, I toured this complex and applied. I was denied for something that was totally my fault, but let me say this: this complex is a diamond in the rough. Yes, it's older, but it's very well maintained and very affordable, and the office staff has the best customer service. Most complexes, when you're not approved, act like you're of no benefit to them. That was not the case here. I highly recommend this complex. And if you read my other reviews I’m not a nice reviewer.
• RA

  Ryan Applegate

  May 13, 2026
  5.0
  So far I have had no issues with my time here. Mario in maintenance is the best!