The Abbey at Briar Forest

Reviews

• CG

  Carly Gulberg

  2 days ago
  5.0
  I really want to thank Mary for helping me with an issue I was having with maintenance. I was pretty frustrated with the situation, but Mary took the time to listen to me and actually helped get things resolved. She was kind, patient, and genuinely cared about helping me. I really appreciate her taking the extra time to make sure everything was taken care of. Thank you so much, Mary!
• OM

  O'Niesha Michelle

  3 days ago
  5.0
  Let me start by saying bless this staff!! They were so helpful, especially Lisbeth. She was so patient and sweet especially with my babygirl crying and wanting to crawl everywhere. We had a last minute move to Houston and saw the reviews here and pulled up and she helped us so quickly! Literally a god send!! And Ava as well, she was helpful with starting the process and both of them worked hard even with all of the other things they had to do. It was definitely a busy day for sure. Come get yourself an apartment. Also, the apartments are so nice!! And the amenities!! I could talk about this all forever! Lisbeth 10000/10 hands down!!
• MM

  Mr Myles

  5 days ago
  5.0
  I had an emergency and needed to find a place for my family to live and only had a day. The people working there were so understanding and helpful. They helped us fill the application and got us moved in before lunch time. Absolutely fantastic service. And the apartment itself is great. Absolutely no complaints. I am especially thankful for Ms Morales, I do hope I got her name right. She answered every question and handled every problem for my wife, my daughter, and I.
• CJ

  Crystal Johnson

  Sep 26, 2026
  5.0
  Tatiana provided great customer service! She was friendly, helpful, and made the whole experience pleasant. I really appreciate her help and would highly recommend her!
• DL

  Dwanna Lebeau

  Sep 6, 2026
  2.0
  Please be mindful to submit notice to vacate properly regardless if your lease term has end and you switched to month to month. Don’t let them make any verbal agreements get everything in writing!!! This apartment let my maintenance request about mold go unanswered for 3-4 months which delayed my moved. Once I finally got the issue handled late July 2026 and let the property manager know I was moving in the following month (40 days later) she said she’d notate my account. Around the middle of August I wanted to confirm my move out was still on track and specifically stated it in the email. The other property staff only commented on the carpet. [ BIG RED FLAG]!!! I cleaned and moved out with no unpaid fees on the last day of the month.. Imagine my shock when I see a notice to vacate in email. I check the portal, surprising I still have access to and see more than $3000 in charges (rent for September/fees and a Reletting charge)…. This property sucks ass when it comes to communication!!! The water is always out, there were multiple gun incidents, the parking is horrible and lack of care for tenant health is despicable. I’m genuinely upset about this whole process idk what apartment you move to just don’t come to this one.. Can’t say my stay was all bad but this experience has left a bitter taste in my mouth.