Tate Tanglewood

Reviews

• TD

  Talyn Davis

  2 days ago
  1.0
  Extremely unprofessional experience. I arrived for a scheduled apartment tour and was dismissively told by the leasing agent, “I’ll get to you in a second.” She then proceeded to have a loud and heated argument with a current tenant directly in front of me and several other people waiting in the lobby. From what I witnessed, the leasing agent appeared to be the aggressor in the interaction. She was telling the tenant that she was “rude and disrespectful” while making gestures directly in the tenant’s face. The entire exchange was extremely uncomfortable and completely inappropriate to have taking place openly in front of prospective residents. What made it worse was that I was left waiting for my scheduled appointment while this confrontation continued. There were two employees in the office, yet no one stepped in to de-escalate the situation or assist me. I ultimately left without receiving my tour. As a prospective resident, witnessing an employee conduct herself this way toward a tenant made a terrible first impression and honestly left me questioning how residents are treated once they sign a lease. Absolutely appalled by the lack of professionalism.
• CJ

  Claudia Jaramillo

  Sep 21, 2026
  5.0
  I’ve really enjoyed living here. The apartment community is well-maintained, comfortable, and has a nice atmosphere. Whenever I’ve had questions or needed assistance, the management team has been helpful and professional. I especially want to recognize the apartment manager Gabriella.She is very kind, understanding, and always willing to help. She makes residents feel heard and respected, and I truly appreciate how welcoming and approachable she is. Having a manager who genuinely cares about the residents makes a big difference. Overall, I’m happy with my experience here and would definitely recommend this apartment community to others!
• ED

  Elijah Duran

  Sep 12, 2026
  5.0
  Tate Tanglewood has been a wonderful place to call home. The apartment community is beautiful, peaceful, and well maintained. The property is kept clean, and you can tell the management team takes pride in making the community a comfortable place for residents. The staff has always been friendly, welcoming, and helpful whenever I’ve had a question or needed assistance. I really appreciate how responsive and professional everyone is. It makes a big difference knowing you live somewhere that actually cares about its residents. Overall, I’ve had a great experience at Tate Tanglewood and would definitely recommend it to anyone looking for a nice, comfortable apartment community. Definitely deserving of five stars!
• WA

  Work Account

  Sep 11, 2026
  1.0
  The staff is nice, and I genuinely like my unit and my particular building. However, the condition of the overall property is becoming extremely difficult to overlook, especially considering what residents are paying in rent. Cleanliness — 1/10 It honestly feels like the only area that receives consistent cleaning is the front lobby. The property hires cleaning staff, but somehow the elevators, tile areas, hallways, carpets, and common areas remain visibly dirty. The carpets throughout the hallways are disgusting and hold onto odors. My shoes actually become dirty and smell after walking through the building. At this point, I strongly believe the carpets need to be removed entirely and replaced with laminate or tile flooring that can actually be cleaned and maintained properly. The baseboards around some of the elevators are covered in dust and, in some areas, what appears to be animal urine. This isn’t simply an aesthetic issue anymore. When residents are paying this much in rent, we should not have to question whether the common areas are being properly sanitized. Grounds — 2/10 The maintenance staff themselves are very nice, and I appreciate the people who are working here. My issue is that repairs and maintenance tasks frequently appear to be started but not completed. There are hallway areas that have clearly been touched up with paint that doesn’t even match the existing color, along with numerous unfinished repairs. The hallways and garage consistently smell like urine. The garage desperately needs to be power washed, and the smell is so strong that it makes me nauseous when I’m walking to my car. The dog park is another major concern. It is extremely foul-smelling and does not feel sanitary or safe for pets. The water fountain at the dog park has apparently been broken for years. In Houston’s heat, having a dog park without functioning access to water is unacceptable. Residents also routinely leave trash outside their doors all day, including on days when trash isn’t scheduled for pickup, with seemingly no enforcement or consequences. This contributes even further to the condition and smell of the property. Safety & Access — 2/10 This is the issue that concerns me the most. The elevators and parking garage routinely malfunction. More concerning, however, is the condition of the secure-access doors throughout the property. Doors that are supposed to restrict access are frequently malfunctioning or simply left unlocked. Residents should not have to wonder whether the supposedly secured entrances to their own building are actually secure. For what we pay, we should have a concierge, at the desk, after the leasing office is closed. This needs to be addressed before something happens, rather than after.
• TT

  T

  Aug 30, 2026
  1.0
  My experience with management was unacceptable from beginning to end. It started before I even moved in, when the advertised promotion and online pricing were not honored. By that point, I had already paid an application fee and would have lost money by walking away, so I moved forward despite the immediate red flag. Within days of move in, an Amazon package was stolen. After that came ongoing leaks from the balcony door, which contributed to bugs entering the unit. Management’s lack of responsiveness quickly became a pattern. The most outrageous incident happened with approximately one month still remaining on my lease, when my door access was shut off over a weekend. I called repeatedly and received no response. I was literally locked out while still an active, paying tenant, and management was nowhere to be found. Move-out was no better. I was initially charged an improper fee that I had to dispute before it was reversed. Then came the security deposit. It took approximately two months after move-out for me to receive a check. Management claimed it had been mailed on a certain date, yet the check was dated days later and the postmark showed it was not actually mailed until roughly two weeks after the date I was given. Even after all of that, my full security deposit was not returned. I have sent multiple emails asking management to explain the remaining deductions and resolve the outstanding balance. Those emails have gone unanswered. At this point, management cannot reasonably claim they were unaware of these issues. They have been contacted repeatedly and have simply chosen not to respond. The common theme throughout my entire tenancy was poor communication, lack of accountability, and management becoming especially difficult to reach whenever an issue required them to actually take responsibility. I am still waiting for management to address the remaining security deposit balance and provide an explanation for why my repeated emails have been ignored.