Life Tower

Reviews

• ZT

  Zoey Taylor

  6 days ago
  1.0
  If I could leave negative star ratings about this complex, I would. My first experience was when maintenance barged into my apartment claiming they needed to fix my dryer, even though I did not put in a work order for it. After explaining this to them, they still pushed past me and came into my apartment. I went and told management about the situation but never heard back from them. I went back to follow up with management a week later, and I was told that nobody had ever escalated my issue. They said they would now have a meeting with everyone involved. The fire alarm will continuously go off throughout the night, sometimes starting around 11 PM and not being shut off until 12 or 1 AM. People will also randomly bang on your door at night. I told management about this problem, but once again, nothing happened. A week later, somebody else came and banged on my door for thirty minutes straight. When I first moved in, I was under the impression that this complex had parking spaces for its residents. Nope. After I signed my lease, I was told that I had to go across the street to set up a parking account because parking is handled by a third party. I was then required to pay $101.50 a month for parking. As a college student, that is a lot of money to spend just for parking. I also think it is terrible on management’s part to wait until after someone signs their lease to tell them that they have to pay separately for parking. My biggest problem with this complex is what happens when you move out. When you first move in, you are able to submit pictures documenting how the apartment was left before you moved in. However, once you move out, they will charge you for damages that were already there. The sad part is that you cannot go back and access the portal because they revoke your access after three days. I submitted pictures documenting damages that were already present before I moved in. Now that I have moved out months later, they are trying to send me a bill for damages they claim I left behind and charge me for them. They are also trying to charge me for a damage that I did not cause and that was already there from the previous renter. Overall, do not move into this apartment complex. The management is terrible, the maintenance crew is unprofessional and will enter your apartment without proper communication, and management does not know how to communicate with its residents properly. I would strongly recommend documenting everything when you move in and keeping your own copies of all pictures, work orders, emails, and other records because you may need them later.
• XW

  Xinlin Wang

  Sep 24, 2026
  1.0
  My previous review was deleted so I had to post again: Overall, I would give zero stars if I could. Absolutely horrible place! The building is not soundproof at all and the management team is just useless. I reported my neighbor for noise violation last September and asked for moving to another unit. The request fell into pure silence. I kept complaining but not a single response. Everytime the ppl at front desk says “we will report” but no more updates afterwards. I have now moved out in August. After an entire year of complaints, the noise problem was never even improved. The building itself is also aging poorly. My washing machine leaked, was repaired, then leaked again three weeks later. My bathroom faucet began producing only extremely hot water, was repaired, and then broke again. One of the elevators seems to be down constantly, and the Wi-Fi regularly has problems. Between the paper-thin walls, ongoing maintenance problems, disruptive neighbors, and months of ignored complaints, I had enough. If you want to be sleep deprived and upset about your apartment’s management, sure, go ahead and sign your lease.
• RL

  Ryan Li

  Sep 24, 2026
  1.0
  UPDATE (About 3 weeks after the original review. Lowered review from 2 stars to 1 star): As much as I would have loved to grace this review with a positive update, things have only taken a turn for the worse from here. As of now, I also don't have any hot water so I have to take cold showers and wash my dishes with cold water. Credit where credit is due—they fixed my dryer issue. They gave me a substitute microwave, but it's downgraded and I am currently still waiting for the original replacement, and they told me there was nothing they could do regarding my shower situation. If you are already living here, don't bother with trying to reach the manager like the reply to this review suggested. I did 20 days ago and haven't gotten a response. I also forgot to mention that the wifi constantly goes out. I would have included it in my original review if not for the fact that it seemed so small compared to the other issues. So, three weeks after my original review, I am still waiting on the microwave replacement, still dealing with the shower issue, have received no response from management after reaching out as requested, and have now returned home to an apartment without hot water. ORIGINAL: Signed nearly 5 months in advance. Got switched to a different unit right before move-in, charged the same rent, and moved into an apartment with multiple unresolved problems. Shortly before move-in, Life Tower informed me that the standard unit I had expected would no longer be available and that, due to occupancy issues, I would instead be placed in an ADA-layout unit. I had signed my lease roughly four months earlier, so being reassigned at the last minute was already frustrating. What made the situation worse was that I was still charged the same rent despite receiving a materially different unit with several quality-of-life and maintenance issues. First, the microwave was broken when I moved in. I submitted a maintenance request roughly a month ago, and as of writing this review, I am still waiting for a replacement. I understand that supplier delays can happen, but going this long without a working appliance that was included with the unit is unreasonable. Second, the shower has no tub, door, curtain, or other effective barrier to contain the water. As a result, water spreads across a substantial portion of the bathroom floor essentially every time I shower, and I have to clean it up afterward. The kitchen also has extremely limited usable counter space. Because the microwave does not work, I have had to move it onto a makeshift platform just to create enough room for normal kitchen use. Finally, the dryer is frequently extremely moist inside after completing a cycle, even when the clothes themselves have finished drying. Any one of these problems might be manageable on its own. What has made the experience so disappointing is the combination of signing well in advance, being reassigned to a materially different unit shortly before move-in, paying full rent, receiving the apartment with an appliance already broken, and then having some of these issues remain unresolved for weeks. I have raised these concerns with Life Tower and would like to see the outstanding problems addressed promptly. Given the prolonged loss of an included appliance and the circumstances surrounding the unit reassignment, I also believe some form of rent credit or other reasonable compensation would be appropriate. Separately, after receiving what appears to have been my first noise complaint notice, Life Tower sent me a “FINAL WARNING” stating that any additional documented complaint could result in a lease violation and a fine of up to $250. I understand that residents need to respect quiet hours, but escalating immediately to a “final warning” and potential fines after a single complaint feels disproportionate. I’ll update this review if and when these issues are resolved.
• BN

  Brandon Nguyen

  Sep 7, 2026
  1.0
  do NOT reccomend. I have complained numerous times about the noise but management does nothing. You can hear neighbors from outside and surrounding apartments. Plenty of music and gatherings past 10 pm. Supposed to be student housing but it’s just the workers who live there being loud and not allowing anyone else some peace and quiet. This on top of the loud AC is terrible. There is never any events either. SAVE YOUR MONEY not only is it expensive, on top of the normal fees parking is 125$ a month and half the time the arm in the garage is broken. The employees who work here are also useless and just sit around… much of the noise is from THEM having drunk LOUD gatherings in each others apartments.
• RR

  Rubyyy

  Aug 18, 2026
  1.0
  This apartment does not feel safe at all. The security cameras have been broken for months without being repaired, which makes it difficult to feel that residents’ safety is being protected. Just a few days ago, a man was dead near the entrance, which was extremely frightening. Today, the elevator also suddenly stopped working without any warning. Overall, I am very disappointed with the safety and maintenance of this property.