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Briarwood

2.8
(238 reviews)

Business Details

2520 Winrock, Houston, TX
77057, United States
(541) 253-2060
https://www.liveatbriarwood.com

About

Apartment Building

Location

Briarwood
2520 Winrock, Houston, TX
77057, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 5:00 PM
Sunday12:00 AM - 5:00 PM

Reviews

2.8
238 reviews
5 stars
97
4 stars
8
3 stars
6
2 stars
14
1 star
113
  • ST
    samsung tv
    Sep 29, 2026
    1.0
    Right in front of the leasing office this door handle has been broken for over eight months. Not one person from that office walked around or one of the property workers. What is going on at this complex one quick trip to Home Depot fixes this for under 20 bucks. But eight months have gone by. The people in the office curve any responsibility when any thing is asked of them. Please walk around the whole complex when u visit this place the office likes to only show you one room.
  • JS
    Javi THE SHOGUN
    Sep 24, 2026
    1.0
    BEWARE!!!!DONT MOVE TO THIS DUMP, THEY CARE FOR NOBODY, THE PLACE IS UNSAFE AND THE HAVE TERRIBLE CUSTOMER SERVICE, THE PLACE IS DIRTY AND NOT WORTH THE MONEY. THIS PLACE IS HOT GARBAGE. FIND A BETTER PLACE.
  • CA
    Christopher aguilar
    Sep 22, 2026
    1.0
    Hoy traté de comunicarme ya que tengo un problema en el apartamento, pero el personal que tienen es pésimo, pues me contestó en español y en dicho idioma se realizó la conversación; después de explicarle cuál era el problema, me dice que no entiende español, lo cual resulta contradictorio ya que la conversación se realizó en ese idioma. Es un servicio pésimo, ya que la señora colgó el teléfono y, aunque traté de comunicarme con ella, simplemente desvía la llamada. Son unos grandes parásitos; este lugar no es recomendable para vivir. La llamada se realizó el 22/09/26 a las 4:30 y nunca me devolvieron la llamada.
  • PH
    Pedram Hamg
    Sep 18, 2026
    1.0
    Worst management I’ve ever dealt with. Rude, never fixed anything I reported, and over charged my rent at the end for no reason. Don’t move here!!!
  • SB
    Sam B.a
    Sep 7, 2026
    1.0
    I strongly recommend staying away from this building. This has been one of the most frustrating and disappointing experiences I have ever had with a property. The building management and office staff are extremely unprofessional, unresponsive, and dismissive toward residents. They seem to have little interest in solving problems or providing even the basic level of customer service that residents deserve. Maintenance is a complete disaster. Problems are reported repeatedly, yet repairs are delayed, ignored, or handled with temporary fixes that do not actually solve the problem. Residents should not have to constantly chase the office just to get basic maintenance issues addressed. Communication is also extremely poor. Calls and messages can go unanswered, and when you finally get a response, you often receive excuses instead of solutions. The attitude from the office makes residents feel as though their concerns are an inconvenience rather than legitimate issues. For the amount of money residents pay to live here, the level of service is completely unacceptable. A property management company should maintain the building, respond to residents, and take responsibility when something goes wrong. Unfortunately, that has not been my experience here. This building desperately needs better management, better maintenance, better communication, and staff who actually care about the people who live here. I would NOT recommend this building to anyone. Think twice before signing a lease—you may regret it.

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Certified October 04, 2026Yext Knowledge Graph
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