Montelena is a pet-friendly garden-style apartment community in Grapevine, Texas, minutes from Historic Downtown Grapevine and DFW International Airport. Our one-, two-, and three-bedroom apartment homes feature a pantry, breakfast bar, energy-efficient stainless steel appliances, and granite countertops. Residents enjoy a resort-style swimming pool, a resident lounge with entertainment kitchen, and a fully equipped fitness center. Grapevine Lake and the Palace Arts Center are nearby for easy recreation and entertainment. Major employers including American Airlines, Charles Schwab, Baylor Scott & White Medical Center – Grapevine, Fidelity, and the Gaylord Texan are within a 15-minute drive. Schedule your tour of Montelena today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.