AB
Alejandra Bonilla
Jun 17, 2026
⭐⭐⭐☆☆
The community is very quiet, which is one of the things I appreciate most about living here. The maintenance staff is always friendly, respectful, and helpful when they are able to assist.
However, there have been several ongoing issues that have made living here frustrating. The biggest concern is the frequent water shutoffs. Over the past several months, the water has been shut off at least once a week, and sometimes multiple times within the same week. Residents often receive emails stating that the interruption will only last an hour or two, but it frequently ends up lasting much longer. Going several hours without water on such a regular basis is extremely inconvenient, especially for families with young children.
Gas service has also been interrupted on occasion, although not nearly as often as the water. While occasional maintenance is understandable, the repeated utility disruptions have become an ongoing inconvenience for residents.
Another concern is the pool. Management announced that it was open, but it only remained open for about two or three days before being closed again. It was later reopened, only to be shut down once more for what were described as minor repairs. As of today, it still has not reopened, and it has been nearly two weeks since it was closed again. It is frustrating to see an advertised amenity unavailable for extended periods of time, especially during the summer months.
The maintenance team itself is professional and courteous, but maintenance requests often take much longer than expected to be completed. The staff does their best, but there appears to be a lack of urgency when it comes to resolving residents’ concerns and completing repairs in a timely manner.
Only positive reviews seem to receive a response, while reviews with lower ratings are ignored instead of being used as an opportunity to improve the community.
It has also been over a month since the lawn was last mowed. The grass has become very overgrown, and there are ant hills throughout the property that are difficult to see, creating a safety concern for residents and children.
In addition, many of the exterior lights around the buildings are not working, making certain areas poorly lit at night and giving the property a neglected appearance.
This community has a lot of potential because it is peaceful and the staff is kind, but management needs to improve communication, provide more accurate timelines for utility interruptions, address repairs more efficiently, and ensure that community amenities remain available for residents to enjoy.