Civic at Frisco Square Apartments

Reviews

• AN

  Anderson Nogueira

  Jun 25, 2026
  5.0
  Well maintained building and amenities. Excellent on-site Staff!
• RH

  Ross Harrigan

  Jun 18, 2026
  5.0
  I just moved in today and I was greeted by the lovely Sonja, she was so polite and helpful. Trudy and Angela both helped me get moved in and I’m super happy with how transparent and communicative they have been throughout the entire process. Jenny also was so incredibly helpful going above and beyond helping make sure I had everything in perfect shape when I moved in. The complex itself is super nice and in a great location. I highly recommend this complex!
• JL

  Jasmine Lewis

  Jun 16, 2026
  2.0
  I rarely leave reviews, but after everything I’ve experienced here, I feel it’s necessary. My biggest concern is safety. I was involved in the elevator incident where the elevator panel fell into my head, causing a closed head injury that required a hospital visit and caused me to miss work. I was later informed that there is video footage of management telling movers not to use the elevator. If that is true, then the elevator should have been inspected and secured before residents continued using it. Regardless of who caused the damage, this incident could have been prevented. Since then, management has largely pointed fingers at the movers while leaving me to navigate the claim process on my own. I’ve called the corporate office multiple times and have yet to receive any meaningful response or assistance. Despite missing work because of this incident, full rent was still expected without any consideration for what happened. Unfortunately, this wasn’t my only issue. My freezer has failed twice, causing me to throw away more than $300 worth of groceries. The hallways are also consistently dirty. Before I moved in, I was told they were about to be cleaned, but the results were disappointing and little has been done since. I truly regret renewing my lease. The lack of communication, accountability, and concern for residents has been extremely disappointing. The only reason I am giving two stars instead of one is because the maintenance team has been wonderful, and a couple of front office staff members genuinely seem to care. Their efforts are appreciated, but they do not make up for the larger issues I’ve experienced. I hope the response to this review is not a generic apology or trying to state what you have done because it’s simply NOT ENOUGH . Residents deserve more than excuses—they deserve action, accountability, and a safe place to live.
• NH

  Nati H.

  May 25, 2026
  5.0
  I’ve been very careful about looking at reviews before even touring an apartment and I’m glad to say that the tour matched the expectations. This places seems nice, clean, and like it had a friendly community. My tour guide was also very welcoming. I can’t speak too much more on it as I myself do not currently live here, but I’m definitely considering. I left some photos in case it helps others out. Some are from a luxury studio that has more space/higher ceilings and the other is their standard studio (still really nice).
• DM

  Diana Muhoro

  May 20, 2026
  5.0
  I recently toured The Civic in Frisco Square and was genuinely impressed. I had such a lovely experience. From the moment I walked in, Angela and Jenny made me feel so welcomed, seen, and comfortable. They were both incredibly kind, patient, knowledgeable, and truly took their time answering my questions and showing me around the community. The property itself is absolutely beautiful and very well maintained. The atmosphere felt peaceful, clean, and inviting. I especially love how perfectly located it is in the heart of Frisco Square. Everything feels so close and convenient while still maintaining a calm and cozy feel. Apartment searching and moving can honestly feel overwhelming, but the warmth and genuine care I experienced during my tour really stood out to me. You can tell the team truly cares about people, not just filling apartments. I also appreciated the thoughtful amenities like the lounge area where you can sit and work, as well as the clean and well-maintained coffee and tea bar. Thank you again Angela and Jenny for such a lovely tour experience 🤍🌸

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