The Haven at Chisholm Trail

Reviews

• OS

  Oscar Salazar

  Aug 26, 2026
  5.0
  Going on month two now and so far have enjoyed it. Clean area and spacious apartment. Close to work so perfect location and the office team have been a big help from the beginning.
• SS

  Sienna Stone

  Aug 26, 2026
  5.0
  Delishea was super helpful and made the whole process so easy! She was friendly, patient, and made sure I had everything I needed. Definitely appreciate her!
• TJ

  T Johnson

  Aug 26, 2026
  5.0
  The new management at the property has made everything so much easier and I’m very appreciative for the leasing agents as well as the on-site maintenance team, they are very hands-on, quick to respond and I’m thankful for how easy this process has been with my move to Fort Worth.
• DD

  Duck Duck

  Aug 24, 2026
  5.0
  I recommend haven at Chisholm trail apts. The ladies in the office are great. Walk me right thru the process and made it so much easier. They have great customer service and made me feel like I was home.
• BA

  Brandy Arevalo

  Aug 4, 2026
  2.0
  I’m not a difficult person but its been over a month, and we still haven’t received the washer and dryer we were supposed to have. We’ve called multiple times and even went to the leasing office in person, only to be told, once again, “We’ll call them right now.” That’s the same response we’ve been hearing this entire time, and nothing has changed. When we went to the office, management explained that they’ve been focused on repairing everyone’s AC units, which is understandable. But it’s hard to believe that installing a washer and dryer has to be pushed back for over a month with little to no communication. At some point, there needs to be a better system for handling multiple maintenance issues instead of leaving residents waiting indefinitely. They also pointed out that we haven’t been charged the $50 monthly washer and dryer fee. While I appreciate that, it doesn’t make up for the fact that we’ve had to spend our own money using the apartment laundry facilities, along with the extra time and inconvenience of hauling our laundry when we should have had our own appliances from the beginning. The biggest issue has been the lack of communication and follow-through. If there’s a delay, be upfront about it and provide realistic updates instead of repeating the same promises. After more than a month, this experience has been extremely frustrating, and the management has been very disappointing.