Gateway at Denton

Reviews

• EG

  Edna Getachew

  Oct 6, 2026
  1.0
  This apartment complex has more inconveniences than any apartment complex I’ve ever lived in. There are way too many problems to count, Starting with their completely unreliable Wi-Fi providers . There Is an outage at least six times a year And they are very lenient and hands off when it comes to actually sending a technician over to fix the issue. It once took them over five days to send someone over, meaning residents had to sit through five days of no Wi-Fi, mind you Almost all of us are students, and need to get coursework done. Second of all, their pest control team hasn’t done anything to resolve any of my bug problems as I always have ants coming into my room from the window and on my bed. Third of all, their appliances and plumbing system are very defective and barely work at all. The fridge malfunctions all the time as well as the washing machine. The AC also stopped working once, while it was around 90 degrees out. Third of all, The way they deal with roommate disagreements and conflicts Is terrible. They are incredibly careless and will not bother to provide you with any real solutions, If you express a noise complaint or any other inconvenience to them, they will simply brush it off and not help your case at all. I have made several noise complaints To them, and they have not tried to understand my situation or hold roommates accountable in any way. There are no consequences for any of these problems that I have listed, which is why I would not recommend this place to anyone, as it is a constant headache and you cannot rely on your Internet, your peace or bug free space.
• NH

  Naima Henderson

  Oct 5, 2026
  1.0
  I regret resigning my lease. The leasing staff are not true to their word and communication sucks! They don’t accommodate or follow up on their word when emailed about an issue. They do not take the safety of their residents seriously. Overall I would say don’t move here it’s a reason people don’t resign their lease after a year here. Horrible people.
• SB

  Sara Brown

  Oct 1, 2026
  5.0
  Gateway has been such an incredible place to live and I love all of the employees here! They are super kind and friendly. Ebony is so welcoming and does a wonderful job!
• SB

  Subrat Behera

  Oct 1, 2026
  1.0
  Unprofessional leasing receptionists. They are rude on call.
• SW

  Sienna Williams

  Sep 8, 2026
  2.0
  Been living here a while and the AC has been down for weeks despite multiple maintenance requests. People keep coming out, but the issue still isn’t actually fixed. I’ve also spoken with other residents dealing with similar problems, so this clearly isn’t isolated. Communication is poor, updates are inconsistent, and resident concerns don’t seem to be taken seriously. For what residents are paying, this is unacceptable. Bedrooms are roughly $700–$900 each, so a 4-bedroom unit can bring in close to $3,000 a month, yet basic maintenance issues are still left unresolved for weeks. Meanwhile, the towing situation feels like they’re preying on college students who are already barely getting by, while the property itself is making a huge amount of money off residents and still failing to fix basic issues. In my experience, the way this place is run feels extremely unethical. If you’re going to ask residents for Google reviews, then here’s mine: 2/10, would not recommend. Fix the maintenance issues, communicate with residents, and stop treating students like walking fees.