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Rooftop Pool at Uptown by Onni in  Dallas, TX
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Uptown by Onni

4.5
(217 reviews)

Business Details

2355 Thomas Ave, Dallas, TX
75201, United States
(877) 268-1669
https://www.uptownbyonni.com

About

Apartment Building
Uptown by Onni brings modern luxury apartment living to one of the most dynamic and active areas of metropolitan Dallas. Offering 212 beautifully cultivated apartments in Uptown Dallas, this walkable and well-connected community has it all. Convenient to some of the most enviable areas in Dallas, including State Thomas, McKinney Avenue, Klyde Warren Park, Crescent Court, the Arts District & Downtown, our apartment homes meld cosmopolitan elegance with five-star luxury. A 24-hour concierge team offers an unparalleled service experience. Schedule a tour today!

Location

Uptown by Onni
2355 Thomas Ave, Dallas, TX
75201, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed

Reviews

4.5
217 reviews
5 stars
186
4 stars
1
3 stars
1
2 stars
4
1 star
25
  • NB
    Nichole Blaylock
    Sep 18, 2026
    5.0
    The team was awesome! Thanks for y’all’s service!
  • CR
    Carson Register
    Aug 24, 2026
    5.0
    Alex in maintenance is so helpful, nice, and quick!
  • BB
    Brendan Boyle
    Aug 12, 2026
    5.0
    Nice complex, great location - The Onni team are very friendly & helpful. They have been very quick to action any needs or questions I have had since moving in. Special mention to Joey, Hana & Jaron who have been very helpful!
  • JS
    Jessica Salinas
    Jul 22, 2026
    1.0
    The front desk and cleaning staff have been excellent, attentive and responsive, but I do not feel that way about the new management. • The elevator has been down for over a month, with wait times surpassing 8 minutes some mornings • The garage door is broken and has been left open for weeks, raising security concerns • Hallway floors are visibly stained and dirty • The trash chute smells strongly of garbage, which is noticed from the hallways • Water frequently has a sewage-like smell • There have been roaches in the gym • AC in the lobby and amenity floor recently went out • Lack of community events or anything offered to residents, despite advertised • Since new management, the building is now doing short-term rentals and “hotel style” units Lastly, management is essentially non-responsive. It’s pretty wild that I have to go collect business cards in the lobby just to ensure that my emails are being received. The concierge and cleaning staff clearly care about residents, but I don’t believe management does.
  • AH
    Alek Hernandez
    Jul 21, 2026
    2.0
    Two stars, both for the front desk staff. The concierge team is genuinely great and the best part of living here. Everything else has slipped badly under the new ownership. Building basics are unreliable. An elevator (1 of 2) has been out almost a month. The garage door is stuck in the “up” position, defeating the whole point of a secure garage. Add lost power in common areas, gas outages, water that smells like sewage in the unit, and messy utility billing with additional fees just to pay rent. Maintenance staff is nice, but improvements are lacking from management: stained hallway floors, a trash chute that makes the halls smell like garbage, uncleaned gym equipment, worn cabinets, etc. The amenities don’t justify the price. Management chases new tenants instead of taking care of current ones. Our renewal said it all. They sent an offer letter, ignored our reply for weeks, then responded right before our 60-day deadline with rates higher than their own written offer and no concession. Great location, great front desk. But there are better options in this area right now.

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Certified September 20, 2026Yext Knowledge Graph
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