Ready to become an official Villager? All of the leasing for The Village apartments are done through The Village Sales and Tours center. Come visit us at 5605 Village Glen Dr, Dallas, TX 75206 and allow our Village Gurus to help you navigate which neighborhood is right for you. Email (hello@thevillagedallas.com) or give us a call (214) 772-9300 and let's get this party started!
Today (03/07 - Saturdays) I visited this apartment complex to tour after making an appointment online for a tour. I was immediately greeted with attitude as soon as I walked into the leasing office. I informed the lady I had booked an appointment and she immediately interrupted me and said they only do walk ins on weekends. I then responded with confusion as I had booked in advance for an appointment. She interrupted me again and threw her hands up and basically said she doesn’t know and that I can wait an hour and 30 minutes because multiple people were ahead of me waiting to tour. I said okay and wrote down my name and number on the form. She mentioned she’d call me when it was my turn to tour. I never received a call. And In all honesty after the disrespect and rudeness that I received it completely made me not even want to live somewhere like that. Unsure of why an apartment complex would hire such a rude and dismissive individual. I’m not sure if it was the color of my skin that the lady was not fond of but I’ll be sure to tell others that this place is not customer friendly, lacks communication, and does not follow up.
KW
kelsey wallace
Jan 31, 2026
5.0
The communication has been excellent and the staff is so attentive and nice
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