The Village Dallas

Reviews

• KC

  Kayla Culley

  Aug 28, 2026
  5.0
  The village is a phenomenal place to live. The location is peak, you have everything you need in less than a 6 minute drive away. The amenities are always open, cleaned and maintained on a daily basis. Community events that you actually want to go to because they aren’t lame (pool parties, morning/evening yoga, water aerobics, mom walks, run club, walk club, pickle ball/volleyball, poolside Pilates, happy hours, trivia night, etc..). Very dog friendly with a huge dog park, many pet relief areas, and doggy grooming/day care. Kid/family friendly, always seeing kiddos outside playing. Maintenance is very prompt, issues get resolved the same day! Being able to walk the lake/trail. I could go on and on. But one thing that stands out most of all is their dedication to genuine customer service. The leasing agents and managerial staff go above and beyond for their residence. You’ll definitely find yourself renewing your lease every time lol
• WG

  Winfred Griffin

  Aug 20, 2026
  1.0
  1 Star – Severe Habitability Issues, Neglected Maintenance, and Unprofessional Practices Moving into The Village Dallas has been a complete nightmare. After three months of paying premium rates, I am completely done staying silent about the unacceptable living conditions and appalling management practices here. Broken HVAC & Unbearable Heat: Coming home after working all day in 108° weather to an 81° apartment is unacceptable. The AC unit is set to 68°, but it fails to cool the unit. On top of that, the exterior and interior units make such an intense, deafening noise that you have to choose between sweltering heat or total sleep deprivation. Management’s centralized control over utilities clearly isn't maintaining standard, livable conditions. Severe Pest Infestation: The pest problem here is out of control. I have had to kill over a hundred cockroaches and various other critters inside my apartment. Bugs are constantly crawling up through the ground and coming directly through the window sills into the living space. Structural Neglect: These units are severely outdated. Due to structural or humidity issues, the doors constantly swell—meaning the bathroom and hallway doors physically will not shut depending on the weather. Trash Mismanagement & Hazards: My bedroom window sits right next to overflowing dumpsters that smell vile and draw flies. The breezeways are constantly blocked by discarded furniture, mattresses, and trash, creating a legitimate safety and fire hazard that management completely ignores. Disparate Treatment at Buzz & Bustle: Beyond the structural and physical issues, the staff interaction at internal amenities like Buzz & Bustle is problematic. I have personally witnessed clear double standards where Black residents are targeted for strict ID/discount scanning verification while white patrons are casually waved through without being questioned. Living in an uncoolable, pest-infested unit with structural defects and facing inconsistent treatment at community facilities while paying top dollar is unacceptable. I have formally requested a unit transfer. If management fails to resolve these structural, habitability, and administrative issues immediately, I will be taking formal steps to terminate my lease and report these conditions to the appropriate municipal housing authorities. Save yourself the stress and money—do not move here.
• NO

  No One

  Aug 18, 2026
  2.0
  Honestly, if you want your laundry thrown away constantly because you couldn't change it out immediately, or if you want it stolen for the same reason... Definitely live here. Maintenance doesn't care. Management doesn't care. There's ant infestations a mile long, and they don't care about your pets' safety unless it affects them directly. Please save yourself the trouble of living here. I promise, there's better and cheaper places in Dallas.
• DR

  D'Quincy Robinson

  Aug 9, 2026
  5.0
  The office staff is very kind, considerate and professional. I felt comfortable being in their presence in a clean and well maintained environment.
• DM

  Daniela Medrano

  Aug 6, 2026
  5.0
  I just moved to Dallas with my husband, and there couldn't be a better or safer place in Dallas. There are many shopping centers and markets nearby. We are very grateful for the attention and kindness. McKenna was very helpful with our questions and the apartment rental process, and she also kindly showed us some of the complex's amenities. Thank you so much for everything.