The Village Dallas

Reviews

• PM

  Patti Murphy

  May 7, 2026
  5.0
  I am enjoying life at the Meadows/Drey at the Village. Autumn and her staff as so responsive, helpful and friendly. It doesn't matter if I have a question about maintenance needs, happenings in the community or support with getting documentation to support my recent in state move, they are always willing to support. Their professionalism and expedience is appreciated. It is refreshing to have people who really seem to care about providing assistance and making life in this new setting as positive as it can be. Kuddos!
• LL

  Linda Law

  Apr 29, 2026
  1.0
  ***update: Hey Village, Thanks for responding- We paid the fees and I spoke with the manager when I picked up my keys. She mentioned that she saw my review. She was clear that she has guidelines she has to follow and due to the dogs breed and not having met my husband in person to actually see his disability she was unable to waive the fees. She said if we were able to provide a letter from a doctor listing his disability and that his dog is required or an ESA letter she would be able to refund the fees. I reminded her that we provided a certification of blindness so she didn't actually have to meet him to verify that he is blind. I also pointed out that we had offered to provide a letter from his doctor but were told it needed to be an ESA letter to have the fees waived. We asked about the doctor's letter when we applied because he has to schedule visits in advance and arrange transportation. Her offer to now accept a doctor's letter while an attempt at accomadating, is too late as we has already paid the fees and would not have been able to get a same day appointment. We do not expect and did not ask for a refund of the fees, my husband will never get an ESA letter for a SERVICE dog or fake a mental health disorder as has been repeatedly suggested. He has accepted the "standard" of service the Village offers and management's guidelines and views on service dogs. This is just one of those situations where both parties have extremely different points of view on standards and how guidelines should be follow. I am sad that after such great personal experiences at the Village, my husband already can't wait to move- and I thought this would be where we retired*** We move in this week and because I've lived here twice before I thought this would be an easy 5-star review. My husband is blind and has a trained service dog. At first, we were told the pet deposit and fees would be waived but then received a message that the manager reviewed the request and said we were required to pay pet rent and pet deposit unless we provide an ESA letter or other documentation. We thought that might have been a mistake. We provided a certification of his blindness from a local hospital and proof that he receives social security disability as documentation even though the need for a service dog for a blind person is readily apparent. We even asked if a letter from his eye doctor would work but the manger doubles down and once again requested and ESA letter. We explained that we could not provide an ESA letter because emotional support animal letters require a visit to a licensed mental health provider and confirmed diagnosis. My husband is blind, NOT suffering from mental health or psychiatric disorder that requires a dog for emotional support. We agreed to pay the pet rent and fees rather than seek out a mental health provider and fake a condition. It was demeaning to even ask him to do it. Mental health struggles are real and serious, not something to fake to save money. Even though we are on a fixed income and it is quite an expense for us (almost half of what her receives per month from social security), we decided to just pay the fees and move on. I thought that would be the end of it until we got the lease and a rude reminder. It clearly says they don't charge for service animals, and it says service next to the dog’s name but right in the middle it shows the fees and the rent. It's one thing to know you are being charged when you really shouldn’t be but something else to see the hypocrisy spelled out (or in my husband's case, have it read to him). It was a slap in his face that neither of us saw coming. To a blind person, a service dog is their eyes. His dog is not there to offer emotional support but rather to assist with everyday life by protecting, serving, and helping him function independently. Life with disabilities is rarely fair but it feels immoral to charge someone rent for their "eyes". He just hopes they don't start charging cane rent too.
• AH

  Alexis Hawkins

  Apr 23, 2026
  1.0
  Sorry for the long review, but I am a manager at another residential property and have worked in the industry for many years. My initial experience with trying to get a tour here should have been my first red flag. Not only were the individuals at the main touring center incredibly rude and dismissive, but the second I told them work in property management, their attitudes adjusted VERY quickly. Fast forward a few months of me residing here, and I am constantly seeing GERMAN ROACHES everywhere; on my doorstep, my patio, in my kitchen sink, and even in my personal bathroom. While I put in multiple W.O. to have pest control mitigate the issue, I came to find out from other residents that it was an ongoing issue for years at that point. My final straw and ultimately why I didn't renew after only living here for less than a year was due to the leasing staff over my section of The Village. Not only did they violate multiple Fair Housing Laws including but not limited to: retaliation due to me declining to sign multiple incorrect non-mandatory lease addendums, discussing confidential items of my personal lease agreement with others not found on said agreement, and even though I have moved out and my lease agreement has ended, I have not received any form or notification requesting my forwarding address or a Final Move Out Statement. Lastly, I am in the process of reporting The Village Dallas to all necessary organizations and entities including TAA and HUD. Do not fall for the glitz and glamour of this place. It truly feels like I am narrowly escaping a really bad situation waiting to happen.
• LH

  Lexie H

  Apr 23, 2026
  1.0
  Sorry for the long review, but I am a manager at another residential property and have worked in the industry for many years. My initial experience with trying to get a tour here should have been my first red flag. Not only were the individuals at the main touring center incredibly rude and dismissive, but the second I told them work in property management, their attitudes adjusted VERY quickly. Fast forward a few months of me residing here, and I am constantly seeing GERMAN ROACHES everywhere; on my doorstep, my patio, in my kitchen sink, and even in my personal bathroom. While I put in multiple W.O. to have pest control mitigate the issue, I came to find out from other residents that it was an ongoing issue for years at that point. My final straw and ultimately why I didn't renew after only living here for less than a year was due to the leasing staff over my section of The Village. Not only did they violate multiple Fair Housing Laws including but not limited to: retaliation due to me declining to sign multiple incorrect non-mandatory lease addendums, discussing confidential items of my personal lease agreement with others not found on said agreement, and even though I have moved out and my lease agreement has ended, I have not received any form or notification requesting my forwarding address or a Final Move Out Statement. Lastly, I am in the process of reporting The Village Dallas to all necessary organizations and entities including TAA and HUD. Do not fall for the glitz and glamour of this place. It truly feels like I am narrowly escaping a really bad situation waiting to happen.
• IM

  Imanol Monsivias

  Apr 20, 2026
  2.0
  For my first Apartment in Dallas. This was honestly such a disappointment. First they Intrigue you with all the Amenities. Then they try to make it seem like it’s such a cool place to Live at. My First Complaint is the anytime you want to join an activity there. You have to sign up through a group and pay so basically there’s no community. It’s all a profit. Also, the apartments themselves are very outdated. Almost from like the 60s or 70s. No Light fixtures and most of them carpet all around are dirty The apartments are filled with bugs. I called twice in one year to get an extermination job done. Living space was not the best.. in The First three months of me living there. I had my whole bathroom redone because there was water leaking in the walls and it smells like sewer for two weeks On top of that, they wanted to put me in a hotel for four days. And when I went to talk to the office, they ended up basically telling me. I should be grateful. They’re putting me in a hotel. When in reality I was pissed because why do you not check if everything in the apartment is working up-to-date, the water always fluctuated from cold to hot and never got fixed. Rent was a little too expensive For the place. Honestly nothing good to say about it this place.