The Hampton on Jupiter

Reviews

• CE

  Camryn Evans

  6 days ago
  1.0
  DO NOT RECOMMEND STAYING HERE! When I moved here I got a 2 months free special and then when my second month came up and the rent was posted all of a sudden nobody knew what I was talking about. I consistently had to go to the office they consistently was trying to evict me after one of the ladies in the office told me not to pay the rent until it gets fixed. Finally they told me I did get the 2 months free in fixed the issue aside from that all of them have nasty attitudes they don’t have clear communication in it’s always someone new in the office that doesn’t know what’s going on !
• KK

  kiara Kellum

  Jul 10, 2026
  5.0
  ⭐⭐⭐⭐⭐ I had a wonderful experience touring The Hampton on Jupiter Apartments with Thearika. She was friendly, knowledgeable, and made the entire process easy and stress-free. She answered all of my questions, took the time to understand what I was looking for, and made me feel truly welcomed. If you’re looking for a new home, I highly recommend asking for Thearika. Her exceptional customer service and genuine kindness made all the difference. Thank you for such a great experience!
• JC

  Jamela Carter

  Jul 7, 2026
  1.0
  I was told I was approved before paying my $250 deposit. Vivian confirmed everything looked good, told me to pay, assigned me Unit #0114, sent me lease documents, a move-in checklist, and even told me to transfer my electricity. When I called again, I was reassured, “You’re all good.” Days later, after asking about the advertised move-in special, I was suddenly told I was not approved unless I paid an additional $1,286.54 through OneApp. My assigned unit disappeared, and my portal was changed to a waitlist. I’m a single mother of a 7-year-old and 6 months pregnant, and this completely disrupted my moving plans. I relied on what I was told, only for the terms to change after I’d already paid. Now I’m being told it could take up to 30 days to get my $250 deposit back, delaying my ability to apply somewhere else. I have screenshots of everything from being told I was approved to being instructed to pay my deposit and prepare for move-in. My issue isn’t the screening process. It’s being told I was approved, encouraged to move forward, and then having the entire process changed afterward. The communication was completely unacceptable.
• WW

  Whitten

  Jul 6, 2026
  2.0
  I have been waiting since Friday to have my Ac serviced now I understand that was a holiday weekend so I gave them some grace but to wait until Monday and no one come by is crazy. I have had this problem every summer had to call the city 4 times last summer in order to have something done. I pay my rent on time without any issues so I should have working air. I don’t want to have to keep calling the city because I do understand but damn that many people should not have issues with their air in one complex it’s is 94 degrees in my apartment in have a animal and work from home so I have to sit in this
• KM

  Karina Martinez

  Jul 4, 2026
  1.0
  STAY AWAY FROM HERE. At first the people at the office treat you so well. They are so nice at first. But once you move in and have any issues with your apartment, ooohhh they give you the biggest attitude they will be so rude as if you were asking them for a favor or as if you ain’t paying your rent. I have a problem with my AC they say it’s good and running. Yeah it’s running but it’s not working properly it’s not cooling at all. And they have the nerve to say “ooh it’s because you’re on the second floor” smdh. So why even pay maintenance fees if they ain’t going to fix anything around here. This is just A HORRIBLE PLACE. My picture was taken at 11:28pm night time. Now imagine when it’s day light outside?? Ooh P.S. The post office holds your mail. Well use to because most of the mailboxes dnt lock. Therefore the post office use to hold your mail But it was only temporarily till they fix the mailboxes, the office had a time frame to get them fix. But since they haven’t fix them the post office are sending your mail back to the sender.