The Chase Apartments

Reviews

• DP

  Doug Parker

  Jul 17, 2026
  5.0
  It's great working with Gabriela Martinez!
• JJ

  Jessica

  Jun 20, 2026
  5.0
  I had an outstanding experience working with Gaby. She was incredibly sweet, professional, and made the entire process quick and easy. What impressed me most was her communication and dedication she followed up with updates regularly and always followed through on everything she said she would do. I truly appreciate all of her help and support. She genuinely cares about her clients, which is something that has become rare these days. Her kindness, attention to detail, and commitment to providing excellent service made a stressful process much easier. I highly recommend her to anyone looking for someone who is knowledgeable, dependable, and truly cares.
• CA

  Castroid Art

  Jun 9, 2026
  5.0
  Living here is an absolute pleasure! The leasing office is extremely responsive and communicative. The maintenance team is outstanding!! From the timeliness of their repair requests, to their positive attitudes and overall cleanliness when leaving your apartment. Would 100% recommend living here! Great area, very safe environment and spacious floor plans.
• GM

  Gabi Martinez

  Mar 25, 2026
  1.0
  Update: 4/17/2026 On top of fixing my AC…after 4-5 months mind you. The maintenance’ team idea of ‘fixing’ and ‘repairing’ is breaking my wall apart and putting it together like a puzzle piece without even trying to make it look decent. They also left a mess on my floor (I have a dog by the way) which is a choking hazard for him and enraging to deal with. There has been issue after issue and it seems to be getting relatively worse. Also came home to literal shit water pumping through my bathtub, I tried washing it out with hot water and had to clean it…this is beyond unacceptable. (PHOTOS ADDED AS WELL) If the residents' comfort and satisfaction are of utmost importance to this facility..then why hasn’t anything been done about my central AC? I moved in around the end of December 2025 and it is now the end of march about to be April 2026. Since I moved in, my central AC/heating hasn’t worked. It has been a very exhausting and unpleasant place to live having to live in these conditions. It is almost summer, the heat is unbearable and I am expected to just accept this? I have submitted around 4-5 maintenance requests and each time the men come they say they will fix it and nothing has been done. The last time i submitted a request I received a call saying they had to order a part to fix it…it has been weeks now and nothing has been fixed.. I waited patiently thinking this issue would be resolved and requested a discount on my rent being that I payed to live in this apartment for the central AC and it has been months that it hasn’t worked. They asked if I wanted a window unit in the mean time but I do not. If I am going to pay for an apartment with central cooling-heating do you think I want a window unit installed in my bedroom? No. I have emailed Gabriella about this and she has been radio silent. However, when I email her about other things she gets back to me within 24-48 hours. The least you guys could do is a discount on my rent…I mean cmon now. Would you like to live in a sauna during the summer? Coming home from a 10/12 hr shift expecting to relax and you’re sweating in your own home? Not to mention I have a service animal who is home during the time I work and when I come home for my lunch break/ after work the poor guy is overheated and panting. This is absolutely unacceptable to me and if I could find a way to deal with this legally I would. If you are looking to stay here I do not recommend. Weekends are loud with party’s going on downstairs in building 9 and vehicles blasting music driving past late at night, there’s dog poop everywhere outside, and if you are excited about ‘valet trash’ don’t be. Valet trash workers are young gentlemen who half the time doesn’t even take your trash. There’s countless times where I have had to walk my own trash downstairs and hand it to them and they don’t say 1 word. If I could rate this 0/5 I would.
• AM

  Anthony Machado

  Mar 25, 2026
  5.0
  The staff here is amazing, very kind and help me with each step of the Moving process