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The Brownstones

3.7
(248 reviews)

Business Details

13907 Montfort Drive, Dallas, TX
75240, United States
(855) 966-4018
https://www.thebrownstonesapts.com

About

Apartment Rental AgencyApartment Building
Live your best life at The Brownstones! Our luxury apartments in Dallas offer comfort and sophistication while you explore the city’s vibrant culture. Enjoy top-notch amenities, resort-inspired services, and a prime location that lets you experience urban conveniences without sacrificing peace and quiet. Choose from our one, two, or three-bedroom luxury apartments. The Brownstones provides an upscale experience in the best community around. Enjoy leisure areas like a 24-hour fitness center, door-to-door trash pickup, and a refreshing, resort style pool. Live your high-end lifestyle with features like attached garages, washer and dryer connections, and updated interiors. Plus, we’re pet-friendly, so your furry friends are welcome too!

Location

The Brownstones
13907 Montfort Drive, Dallas, TX
75240, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday10:00 AM - 5:00 PM
SundayClosed

Reviews

3.7
248 reviews
5 stars
147
4 stars
17
3 stars
9
2 stars
11
1 star
64
  • JD
    Justin DeVries
    May 8, 2026
    5.0
    Always over quickly when I have a maintenance issue, which it doesn’t happen often.
  • DK
    Deanne K.
    May 7, 2026
    5.0
    The maintenance staff here are really great. The apartment community is quiet, but lots of dogs if you’re not a dog lover. Our apartment is great. I like the fact that it even has a front porch and a patio. The garage double garage is a excellent source of storage as well. There is room for two cars and small storage space too!
  • AS
    Alex Shapira
    Apr 29, 2026
    5.0
    Roger arrived the same day and fixed the AC.
  • AP
    Alissa Pitts
    Mar 14, 2026
    1.0
    I'm writing this as a service provider (mobile pet groomer) who visited to service one of their residents. The property manager was extremely rude and aggressive over where I was parked. This was the rudest interaction I've experienced in years, and I can't imagine how she speaks to the residents if this was how she spoke to me. I had no problem moving and parking somewhere else, but I was shocked with the way the manager came at me. So crazy to me! You shouldn't be working with people if you can't be polite or even neutral when interacting with others. If this was my company I would fire her in a heartbeat. Super unprofessional and a poor representation for the company.
  • YA
    Yazzi Arci
    Mar 6, 2026
    1.0
    Security is an Illusion ​Management openly admits the gates are "only for show." They even include language in the contract to protect themselves from liability regarding the gates. ​Gunshots ARE a regular occurrence here. When reported, the manager dismissively told me that "violence has no zip code" instead of addressing the security report. There is a man who walks around claiming to check for fires, but he is visibly intoxicated/wasted on the job. It is unsettling and unsafe. The clubhouse and pool area are constantly dirty and smell strongly of weed. Neighbors smoke heavily, and the smell seeps into everything. Management does absolutely nothing to enforce rules or maintain a clean environment. ​Management Issues ​The staff here is incredibly unprofessional. They are petty, emotionally driven, and egotistical. If you bring up a legitimate concern, you will be ignored or met with an attitude. They do not take their residents' safety or peace of mind seriously. ​ For the high price they charge, this is absolutely not worth it. Your family’s safety and your peace of mind are worth more than this. Do your research, ask around, and take your money elsewhere. ​

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Certified May 17, 2026Yext Knowledge Graph
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