South Side Flats

Reviews

• SB

  Shaving Bar

  Jul 18, 2026
  5.0
  I would like to think management for all the improvements to the building. It’s looking great over here. Keep up the good work.
• JD

  Julianne Davis

  Jul 8, 2026
  1.0
  PART 2/2 I have done some research into members of the new team currently managing the community, and what I found did not exactly inspire confidence. Please do not allow a pleasant apartment tour to convince you that the experience shown to prospective residents reflects the experience of current residents. There appear to be serious physical issues with the property. The ceiling above one of our hallways literally appears to be caving in. We have recently noticed doors sticking and becoming increasingly difficult to close. The ground-floor entrance from the garage frequently does not work—you practically have to body slam yourself into the door to get it open. Since the new team has taken over, I was walking upstairs from where I park my car and found a homeless individual sprawled across the stairs with a needle in his arm. I was genuinely terrified that he was dead. Thankfully, he woke up when I stepped onto the stairs. His shirt remained in that stairwell afterward despite all of the cleaning the new staff has repeatedly claimed to be accomplishing around the property. I want to be careful about how I discuss the homeless population in this area because there is a shelter nearby, and the people I have personally met from the shelter have been lovely. I have, however, witnessed staff associated with this property speak to homeless people with a level of disrespect that I found genuinely disturbing. I understand the responsibility to protect residents. That does not require treating another human being as though they are beneath you. Beyond the lack of communication, I have found my interactions with the new leasing staff unnecessarily dismissive and condescending. Calls frequently go unanswered, information is inconsistent, and residents are suddenly expected to follow rules that were not previously enforced, often with little or no notice. Ironically, one leasing agent told me that “efforts are being made to improve the community.” That certainly explains the new mural, the “Howdy” sign, and the rent increase I noticed while apartment searching after we submitted our notice to vacate. Unfortunately, cosmetic updates do very little to address the issues residents actually experience: malfunctioning security features, ongoing maintenance concerns, poor communication, and a general lack of professionalism. My issue is not that the property cannot magically eliminate every problem surrounding it. My issue is the attempt to create the appearance of a completely transformed community while failing to adequately address the longstanding issues current residents have been dealing with. I have also personally noticed that the overwhelming majority of prospective residents I have seen being toured recently have been white. I find that interesting given the broader changes happening in this neighborhood, and I will leave my observation at that. My personal conclusion is that the goal appears to be increasing rents and gradually replacing the existing resident population while attempting to rehabilitate a property with a profoundly negative reputation. A mural and a “Howdy” sign cannot magically fix a building that residents experience very differently from the people being walked through on a carefully curated tour. Jason attempted to negotiate with me regarding our notice to vacate. I told him absolutely not. The best part about living at this property is genuinely the 7-Eleven next door. It is family-run, and they are some of the nicest 7-Eleven employees I have ever met. If you are considering living here, I strongly encourage you to speak to actual residents—not just the leasing staff—and pay attention to reviews from people who have lived here longer than the duration of a tour.
• JD

  Julianne Davis

  Jul 8, 2026
  1.0
  PART 1/2 Try not to be overly trusting of the sudden influx of new 5/5 reviews, especially when they mention a recent tour. I say this as someone who has actually lived here since the end of 2025. I am editing my original review based on what I have observed over the past couple of weeks since an entirely new staff was assigned to the property. My boyfriend has lived here since July, when there was a completely different staff, and I moved in around October/November. I was initially a little apprehensive about where we would be living, knowing the history of the building and the surrounding area. Botham Jean—the namesake of the street the complex is on—was shot and killed by a police officer who mistook his apartment for her own. Despite my concerns, some initial miscommunication with the leasing office was resolved in a timely manner when I first moved in. Since then, it has become increasingly obvious that this area is undergoing significant gentrification. That may help explain why prospective residents are now being greeted by an almost entirely different staff than the current residents are used to—with the possible exception of Adam. I was told by Jason that Adam had moved on to North Dallas, but it seems he may still work here. Either way, Adam deserves much better. We submitted our notice to vacate after experiencing repeated issues with both the property and our general sense of safety. The gates, doors, and elevators rarely work consistently. We have had belongings stolen from our porch, one of our cars broken into, and numerous other issues. I do want to make something very clear: the team that handled this property before the recent management changes genuinely seemed to hold the place together with the resources they had. Adam and the maintenance team were lifesavers whenever problems arose. Unfortunately, many issues inside our apartment were repeatedly patched rather than actually repaired, and the problems eventually returned. I genuinely cannot wait to see our move-out statement. Continued in Part 2.
• TG

  Trizzy Guidry

  Jun 17, 2026
  5.0
  Pablo Vazquez is truly a good maintenance property manager! He’s very professional and takes care of the units in a timely fashion. Truly appreciate your dedication to your work. Prince also does a great job in the office. Keep up the good work fellas.
• OS

  octavia stiggers

  Jun 9, 2026
  5.0
  My wife and I been staying here for almost 3 years honestly we like it here. The staff does the best they can despite things that they can’t control due to the neighborhood and outsiders. We love the maintenance man Pablo V. #1 he’s super friendly since day one. Second he has the best communication and his sense of urgency is unmatched he always make sure we’re taken care of! We appreciate Pablo so much!

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