RB
Ruben Bonilla
6 days ago
I’ve had a great experience with the leasing office at Lakeridge Heights. The staff is friendly, professional, and always willing to help. Sarah in particular has been excellent—she is very helpful, respectful, and goes above and beyond to make sure everything is taken care of. She made the leasing process smooth and easy, and I really appreciate her great customer service. Highly recommend Lakeridge Heights and especially Sarah!
I stopped by for a tour of the community, and Lucretia was wonderful. She took the time to show me several different two-bedroom floor plans, answered all of my questions, and never made me feel rushed. I really appreciated her patience, kindness, and the time she spent helping me explore my options. I'm so grateful for the great experience and all of her help!
RZ
Robert Zuniga
Sep 1, 2026
I would like to thank Sarah for her professionalism on a busy Monday, when I walked in the other day they were swamped, she went out of her way to help two or three customers and then she went out of her way to help me get logged on to the system to add my apartment insurance coverage. Please reward her for her sense of urgency with her customers and literally caring about each and every one of them. As a former business manager with JPMorgan Chase, I would venture to say she would make a great manager one day. That said simply on our work ethic I can see that.
My best,
Robert Z
Business Consultant
ES
Elisa Sanchez
Aug 31, 2026
Have been living at Lakeridge for about 5 years now, never had any issues but main complaint is AC do does not seem to keep up with demand. Have had a portable Ac unit to help keep aparment unit cool but now they want us to remove this & expect us to live "comfortably" in a 78-80 degree apartment!!! Waiting for lease to be over soon
RH
Rachel Harned
Aug 25, 2026
Dirty, Rotten Slumlords -- locally owned and run into the ground by Clearworth
If you have the misfortune of being a tenant at Lakeridge heights, my sincerest condolences to you and I hope you're able to find a way to live in better conditions without paying Slumlords. You deserve better.
My parting gift to you is information:
1) if you see any line item on your monthly rent that is not in your lease agreement, dispute it. By law, you cannot be charged for fees you did not agree to in your lease agreement.
2) if you see a line item that says "Balance Forward" and the total is $12.00, you are being charged renters insurance and you will have to dispute it immediately. A deceptive way to nickel and dime you by not being clear on what the balance Forward charge is actually.
3) When you move out, you will be charged additional money beyond your final payment. I was not told this when in the office for what I thought was my final time. I filled out a form with all ways I could be reached (physical address, phone number and email) and provided it to the mismanagement staff and paid my final bill and turned in my keys. 45 days later I received a collections notice stating that I owed additional money. No communication at all from Lakeridge heights prior to this notice.
I went back to the office to find out what the collection notice was for and asked what needed to be done to resolve the situation.
The new property manager said it wasn't her problem since she's new.
She might be a decent human working in a horrible place, but provided no help to me.
If you are not a resident of this fine establishment, I hope that this review and the many other 1 star reviews are taken seriously.
I lived here for 9 years. Prior to the Clearworth Highland Park bro takeover this was a great place to live.
If you choose to live here, you will be treated like the trash you are forced to pay to be picked up, but no one ever does.
No one cares about you and your quality of life at this property. They will do everything they can to deceptively make you pay more money for the overpriced roach infested hovel in which you reside.
Renters beware.
And may Clearworth, one day, reap all that they have sown.
Lakeridge heights--if you're serious about actually resolving the issue, provide a name and contact information.
Update: 8/30/26
I reached out to LRH as their response to my post requested and was told that nothing was being done. Apparently any random person from Clearworth can write a response so it looks like they care. The property manager's response to my email provided this insight.
Below was the response by a random Clearworth employee to my post. None of it is true so don't waste your time in responding to them should you leave a review and they request that you reach out.
Rachel, thank you for making a home in our community for nine years and taking the time to share your experience. Your detailed comments provide helpful insight to let us know how we can improve for current and future residents. Transparency in all billing matters is important to us, so we sincerely apologize if there was any miscommunication at move-out. We are escalating your feedback internally for review, and we encourage you to reach out to us at lakeridgemgr@cw-res.com if you would like to talk further. Otherwise, we wish you all the best in your new home.