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Keystone Falls

3.2
(387 reviews)

Business Details

3653 Timberglen Rd, Dallas, TX
75287, United States
(972) 848-3128

About

Apartment Building
Whether you have specific style preferences or space desires, we have a home perfectly suited to your needs. From the floor plan to the finishes, to everything in between—our beautifully reimagined residences have been artfully engineered to complement your unique lifestyle. These pet-friendly layouts seamlessly combine functionality, comfort, and elegance, creating a sense of home. Leave your worries at the door and discover an effortless living experience at Keystone Falls.

Location

Keystone Falls
3653 Timberglen Rd, Dallas, TX
75287, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday10:00 AM - 5:00 PM
SundayClosed

Reviews

3.2
387 reviews
5 stars
172
4 stars
37
3 stars
20
2 stars
14
1 star
144
  • RR
    Ricky Rodgers
    4 days ago
    5.0
    Easy move in process, Thaddeus was great help.
  • KM
    karlo didier vidal monsivais
    May 5, 2026
    5.0
    I moved here few months ago and I had an amazing experience so far , my agent was Carolina and she helped me from point a to b until I was moved in, Everyone at the office is super nice , great customer service and maintenance are great they take care of work orders quickly .
  • IF
    Ivis Flores
    May 5, 2026
    5.0
    I love this place , the staff is friendly & specially Carolina she is so helpful with all the questions I need !
  • PS
    Ploy Suksangiam
    Apr 13, 2026
    1.0
    I do not recommend living here. I was told the gate would be fixed, but it never was. As a result, anyone can access the complex. My car was broken into just two days after I purchased it. There are also no security cameras on the property. Please be cautious
  • TC
    Taylor Chaple
    Apr 8, 2026
    2.0
    If you plan on living here…don’t. My boyfriend lived here for a year and had an absolutely awful experience. Here are some of the things that occurred. 1. His toilet would not flush more than once in an hour. Maintenance’s solution was to use a water bottle and pennies in the tank, which obviously does not work. 2. My car was towed after being in visitor parking. When I called the leasing office they explained that visitors are supposed to pay $17 each time they visit just to park there. He was never made aware of that. 3. His car got broken into in the parking lot. Complex had zero security cameras so he had no recourse. 4. The gates are always open so there is zero security. 5. His countertops were perpetually sticky. No amount of cleaning of product will get them to unstick. 6. His patio door did not lock or latch. 7. People leave their dogs on the balcony all day/night and they bark constantly. 8. People roll through at late hours (2-3am) blasting music. 9. If he lit a candle or took a hot shower the fire alarm goes off. Their solution was “don’t light a candle” 10. The overhead cabinet in his bathroom was literally falling off the wall. 11. His sink water smelled like eggs. 12. Management was never helpful with anything. They were combatant on several occasions. 13. The pool was closed for almost the entire summer due to residents breaking glass bottles and chairs. And that’s just the stuff I can immediately think of. Overall, it is absolutely not worth it!

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