Eastline Residences

Reviews

• ER

  emily rourke

  3 days ago
  1.0
  Had jewelry stolen when I lived here and the manager at the time was far from helpful. Whether it was an employee or a resident who took it, they were covering for them.
• JT

  Jaden Titcomb

  Aug 25, 2026
  5.0
  Valen and Alyssa are the most helpful people at Eastline! They’re always quick to accommodate any of your needs and are incredibly kind and welcoming. They truly go above and beyond to make sure you’re taken care of. Highly recommend!
• BB

  bobbi

  Aug 25, 2026
  1.0
  Been living here for about 9 months and me and my fiance have come to realize this building is a massive rip off and catfish. The 8th floor and 28th amenities are nice and useful however thats pretty much it. The package system is a mess and we have gotten over 30 packages stolen, when we brought this to management they just said to contact luxer (the package management system) and when we brought it to luxer they told us to contact building management. Just sent us on a whole runaround for nothing. The parking system is a mess as well. They told us a major amenity is parking garage however do not forget the lease specifies that you are not guaranteed a spot. My fiances car got towed for parking in a handicap spot (rightfully so) however we have dashcam footage showing every spot (even parallel spots) were taken all the way up to the top of the garage. Multiple parents and delivery drivers clog up the front of the building as well causing it to be a nightmare getting in and out. When we talked to management about not being able to get a spot they told us to park on the street and just eat the cost of a ticket from the city. Not to mention the parking garage door has been broken for 4+ months and when asked management about it they told us theres “nothing they can do”. There have been numerous break ins and car jackings that management ignores as well. The elevators are dirty and extremely slow. It takes on average 3-6 minutes to wait for an elevator that will just stop at every other floor. The building consists of mostly students and management makes it clear they assume everyone is a student as well when thats not the case. The lobby, stairwells, parking garage, etc are all extremely dirty and residents leave trash out without any repercussions. We put in work orders for things that came broken in our apartment (dishwasher, molded bathroom door and rusted hinges, broken baseboard, fridge, etc) and an hour later we’d get an email saying that maintenance fixed it despite both of us being home and no ones come by to fix it. Overall 1/10 living experience. If you’re an SMU student you might not care about these issues, but for the price of rent and fees these issues should not happen at all.
• 52

  5 2

  Aug 25, 2026
  1.0
  Honest review from a long-term tenant who recently left Eastline: Management ~ both prior Greystar & current Westminster management teams were responsive. Maintenance ~ excellent Location ~ great for nearby college students & those wanting DART access Apartment Amenities ~ very nice interiors Apartment Direction ~ if your room faces WEST, great views. If your room faces EAST, get ready for intense sun, noisy DART trains, wandering homeless, and major dust from adjacent mixed-income high-rise under construction. Garage Security ~ major problem!! Garage gates were broken 50% of the time we lived here. New residents would crash into the garage gate over and over resulting in open-season for car break-ins and theft. Our car was broken into, stripped and made completely inoperable. This happened to many others as well. Lobby Security ~ major problem!! Anyone can walk past the front desk concierge without ID check. Band of thieves ransacked the bike room, stealing 2 of our bikes & many others. The location of the bike room in the back of the building makes it easy for a crash & go operation out the back door. Apartment Security ~ Major problem!! Food vendors are sent up the elevator by concierge to deliver food to rooms. Many times, vendors hop a ride with tenants when the concierge was too busy, resulting in a break in security protocol. Suggest management have deliveries dropped off in lobby to save time for food delivery servers and provide tighter tenant security. Eastline Night Security Company ~ Understand they cover many properties, so it may take an hour for a response. We used them frequently & occasionally had to call Dallas Police Department for more timely issues. Demographics ~ high % of college kids, maybe 65%. Similar to dorm life, expect loud parties, noisy music, and frequent smell of pot in hallway & your apartment. Occasionally, eggs and other objects get tossed off high-rise balconies. Pool ~ very nice when not overrun by excessive friends of tenants. There was a 2 visitor rule, but it never was enforced. Handicap Parking ~ commonly used by healthy tenants as an entitlement. Management never enforced handicap parking violations during our time there. Overnight Guest Parking ~ $$ lot in front, only 3 hours free Local Construction ~ East of Eastline, a major mixed-income residential development is underway with 394 new apartments, 500 underground parking spaces, as well as hotel, retail, & office space. Expect noise and dust, especially on if your room faces EAST. So Who Should Live Here? ~ IMO, Only college students or those wanting to hang with college students. If your a working adult considering coming here, good luck living in the dorm...
• SE

  Stephanie Ercegovic

  Aug 18, 2026
  5.0
  The team at Eastline is amazing. From renting help from Hela and Alyssa, to Julian at the front desk to Caleb on maintenance everyone has been terrific in my daughter’s move in. Ms Price the manager checked in as well. We have had all sizes of packages delivered from furniture to Amazon and all of this had gone amazingly well ! Looking froward to a great year !