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Dorchester

3.4
(256 reviews)

Business Details

5300 Spring Valley Rd, Dallas, TX
75254, United States
(971) 206-9925
https://www.dorchesterapts.com

About

Apartment Building

Location

Dorchester
5300 Spring Valley Rd, Dallas, TX
75254, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 5:00 PM
Sunday12:00 AM - 5:00 PM

Reviews

3.4
256 reviews
5 stars
128
4 stars
17
3 stars
12
2 stars
15
1 star
84
  • ZF
    Zach Flaten
    Jul 10, 2026
    1.0
    Do not rent with them. They charged us for being “late” for renters insurance even though we had an active policy that auto renewed. The system charges you even if we prove you didn’t have a lapse in coverage. That’s a Richdale management decision. They will nickel and dime you if they can. They also don’t have auto pay on their app. It’s the only bill I have to manually pay every month. They have new leasing agents every 2-3 months for some reason as well.
  • TS
    Truitt Snyder
    Jun 29, 2026
    1.0
    Worst place to live, you’re better off living in your car or anywhere else. Just found out today they thew last minute additional charges to collections because the rep stopped reaching out to me because he could not prove the animal related charges were beyond the scope of normal wear and tear. He kept saying “well the leasing agent said so” that does not constitute the conditions to add additional charges under the ESA Law or Guidelines! So instead of admitting they screwed up or even willing to make a compromise of any kind (when I even paid half the charges and all non animal related on good faith). They will just throw it to someone else to still get their nonsense additional charges and tank your credit score as one last little way to get at you and try and ruin you, while they ignore decency and do everything they can to take everything from you. All the while ignoring basic measurement like a working gate, dealing with the daily break in. The homeless walking in and out. Or even halving half the gym equipment functioning is a challenge. Still looking into my options on how to deal with this/them but do yourself a favor and stay away cause it has been nothing but issues from the start and now issues I’m still dealing with almost a year plus after I fled.
  • SC
    Sydney Cazares
    Jun 26, 2026
    1.0
    My experience with Richdale Management was incredibly disappointing. I provided documentation showing that my dog is an Emotional Support Animal (ESA), yet I was still charged pet fees that should not have been applied. Instead of correcting the error after I brought it to their attention, the charges remained on my account. Eventually, Richdale sent the balance to collections, where additional fees were added, making an already unfair situation even worse. I made every effort to provide the required documentation and resolve the issue, but I felt like my concerns were ignored rather than addressed. If you're considering renting from a Richdale-managed property, I strongly recommend keeping records of every email, document, and communication. My experience with their handling of billing and account disputes was frustrating from start to finish, and I would not rent with them again.
  • BB
    Blasiaa
    May 27, 2026
    1.0
    WOST APARTMENTS IVE EVER MOVED TO Unhelpful and overuses the little Power they have in a distasteful and wrong wrong way
  • BD
    Blasiaa Doll
    May 27, 2026
    1.0
    THEY WILL CONTINUE TO HAVE ALL OF YOUR LUXURAY CARS TOWED! Ur car is not safe here

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