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Cottonwood

3.7
(245 reviews)

Business Details

13323 Esperanza Road, Dallas, TX
75240, United States
(866) 953-0780
https://www.brazoscottonwood.com

About

Apartment Building
Discover apartments in Dallas, TX at Cottonwood Apartments, where comfort meets convenience in North Dallas. Choose from spacious one, two and three-bedroom layouts featuring stylish finishes, with select homes offering wood-style flooring, fireplaces, and in-home washer/dryer connections. Enjoy community amenities like a swimming pool, fitness center, pet park, and playground. Ideally located near Galleria Dallas, Studio Movie Grill, and Park Central, you're close to shopping, dining, and entertainment. Schedule a tour today!

Location

Cottonwood
13323 Esperanza Road, Dallas, TX
75240, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed

Reviews

3.7
245 reviews
5 stars
140
4 stars
22
3 stars
10
2 stars
10
1 star
63
  • ZB
    Zanya Brooks
    Aug 22, 2026
    1.0
    these apartments are raccoon infested and roach infested. it’s raccoons living in the roof and in the vents we hear growling in the vents and noises coming from the ceiling at night, it’s very disturbing we’ve told the people who work here multiple times about this we have been hearing noises coming from the roof since we lived here and they still haven’t done anything to resolve this issue. This whole apartment complex needs to be shut down immediately because this is very unacceptable and it’s not worth the money this is considered a scam.
  • JA
    Jason Anderson
    Jul 9, 2026
    5.0
    Quiero empezar con que he estado más de 3 años y he visto muchos cambios de personal, pero aquí recientemente parece haber mejorado. Primero déjame empezar con Krystal, a pesar de que podríamos haber tenido un comienzo difícil, ella ha estado aquí con nosotros cuando la vi trabajar sola y todavía ha estado vacilante con nosotros. En segundo lugar, el equipo de mantenimiento siempre hace lo que puede con lo que parece que tienen y pueden hacer. La nueva señorita en el frente es tan servicial que había oído que había problemas antes con los paquetes y parece ser más consciente de lo que está pasando. Por último, no he conocido al nuevo gerente, pero veo que están más en comunicación con nosotros, la piscina finalmente está abierta, al irde la lavandería con más de un artículo funcionando. Ayer fui a la oficina para mi renovación y había un hombre americano actuando un poco loco y mi inglés no es muy bueno, pero creo que el nuevo gerente lo estaba llevando a su oficina mientras lo estaba haciendo, así que le estaba informando que su actitud no era bienvenida hacia su personal y que estaba dispuesto a hablar con él y si no podía soportar eso, entonces no había razón para continuar en su oficina. Fue genial presenciar algo así sabiendo que hay un personal que se apoya entre sí y está haciendo lo que puede por todos los residentes, renovaré. Gracias
  • KC
    karolyn contreras
    May 29, 2026
    5.0
    Gracias por la experiencia todo muy fácil muy buena persona quien me atendió la mejor muchas gracias
  • JV
    Jae and Vye
    May 1, 2026
    1.0
    !! WHERE DO I START !!! READ THIS BEFORE YOU THINK TO MOVE HERE!!! COMMUNITY- This has to be the worst community I've ever lived in. There are so many loiterers around/ inside the complex to the point where it is unsafe. They come inside the gate once opened by the residents. They have been found sleeping in the laundry room as well. On top of that, the ones that hang out at the gas station, are always shooting it up, asking for rides, picking up / dropping off call girls ("women workers") and so much more. Our first week living there we heard a shoot out at the gas station which is on the other side of the shared fence (connected to the complex). And keep in mind, this is not including in the everyday shoot outs. AND there are a lot of cars that get broken into on a DAILY. People leave beer bottles, shattered glass, cigarets, and so much trash all over the place, that we never felt comfortable walking our dog on the complex. Plus the dog park is a disaster. Over all, not a safe environment. MAINTENANCE- WEIRD. We ended up being in 2 different units during our residency. When we put in maintenance requests during our first unit, they were normally pretty good at responding, BUT, it never got fixed. They came multiple times for our dishwasher, but every time they left, the dishwasher wasn't fixed. In our second unit, the maintenance was always slamming our doors (we have cameras), looking into our bedroom when there was no need, using our toilet, and inspecting our cameras. When we came to management about it, they said "that's their job"... UNITS- When we first got there, our shower handle was broken off, and our garbage disposal was broken, all when we moved in. We did a unit transfer to downsize and it was an utter disappointment. There was no living room light, along with an open electric wire sticking up out of the floor (we have animals), ROACHES, NATS, along with SOOO many other small weird bugs, which we've never had before, EVER! The dishwasher was also broken in this unit along with the bar. It was supposed to be renovated but it seemed far from that. The balcony and front door barely locked and there was a constant odor coming from the neighboring units + so much noise. Our shower was never working. The only way we could get hot water was the tub. When you switched it to the shower head, it was freezing cold. On top of that, our water was foggy and yellow. We put in multiple maintenance requests, but it never got fixed. PARKING- Parking was absolutely horrible. No matter what time of day there will be no parking available. Unless you're outside at 7am waiting for a spot. AMENITIES- Swimming pool is not useable or safe. The dog park reeks. The laundry mat never works. It's filled with roaches. Don't like the gym either. MANAGEMENT- Nobody knows what’s going on when it comes to management. Victoria is amazing and super nice. But other than that, horrible. They tried to back charge us for our animal because they haven’t been charging us for it the whole time we were there. Even though they knew we had animals.(Gave us the option to pay $600 in whole or in 2 payments for their mistake) Over all, we would never live nor step foot in that complex, ever again. PHOTOS
  • JJ
    J meza (Johnny)
    Nov 8, 2020
    5.0
    Second month I've lived here very peaceful and quiet place to live. With the exception of freeway traffic noise. Security guard is always on point. If your bringing B.S. you best take it somewhere else. Thank you Darleen for helping with my application. The Meza Family.

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