Highpark

Reviews

• BS

  Brandon Shidner

  Jul 9, 2026
  1.0
  Security is terrible. Management doesn't care. I have had (2) separate instances of theft, having all 4 wheels stolen off of my truck, with my vehicle left on bricks, within the past 6 months and the complex STILL has not made any security improvements. This has not only happened to me but multiple other individuals. Beware of moving here, theft is rampant and management refuses to make any upgrades to deter the same repeated activities.
• AM

  Austin Myers

  Jun 16, 2026
  5.0
  I have lived in this community for almost 2 years now, and I have to say it has been a really great experience. For one, the amenities are great. The onsite fitness center has everything I need; the pool is always clean and well maintained, and I'm a big fan of the free coffee maker (huge money saver there considering my coffee consumption lol). What makes this community stand out to me though is its people. The staff here are some of the kindest, genuine, and attentive people I've met. They are constantly hosting community events and are always looking for other ways to get the entire community together. My wife and I love it here and we don't plan on leaving any time soon.
• TS

  Tanya S

  Jun 15, 2026
  1.0
  This has been the most disappointing rental experience in all of Cypress/Houston. 1. My apartment was infested with roaches at move-in. They changed pest control companies but my appointments kept falling through the cracks. 2. They sell parking spaces to make extra money, but when the spaces are bought, they are not announced. So a spot you have been parking in for months will all of a sudden be sold to another tenant and your car will be towed for parking in someone else’s spot. 3. There is a lot of crime & domestic disturbances on this property. Security patrol is only present during daylight hours and not at night. 4. The office staff is unorganized and unprofessional. I had the most difficult time breaking my lease. I broke my lease due to relocation, my company was prepared to pay all of the fees but they don’t allow you to pay when you break the lease, you have to wait to be billed and then you have to basically beg them to accept payment on their portal. I fully regret ever moving to this property and would recommend any prospective tenants avoid it at all cost. There are too many superior options in the Cypress area.
• AF

  Alana Fuentes

  May 23, 2026
  1.0
  These apartments are completely unsafe. Our apartment was broken into and robbed in broad daylight despite us taking every precaution and keeping our doors locked. We immediately notified both the police and apartment management. Unfortunately, our Ring camera had been taken down temporarily to charge at the time of the incident. After reading other resident reviews, it became clear that this was not an isolated incident and that break-ins and robberies have occurred here before. Instead of being transparent with residents about what is happening on the property, management sent out a vague email referencing an “uptick in crime in surrounding areas,” while avoiding the fact that these crimes are occurring within their own apartment community. When we explained that we no longer feel safe living here and requested to break our lease, we were told we could not because the incident involved a “third party.” There has been little to no compassion shown for the emotional distress and anxiety this situation has caused our family. Since this happened, I constantly feel anxious leaving my apartment and struggle sleeping at night knowing our home was violated. No resident should feel trapped in a place where they no longer feel safe, yet we are now stuck fearing financial penalties if we leave before our lease ends. Please seriously consider resident safety before choosing to live here.
• OA

  Odalys Angel

  May 13, 2026
  1.0
  The management here is rude, they never answer the phone or emails. Communication is poor . If I had the option to give them 0 starts I definitely would.