Candlewood

Reviews

• BK

  Braeden Kelly

  May 12, 2026
  1.0
  Horrible thousands of bugs in a lot of damage and if I try to please a plate of food.They would instantly go for it, and it was just horrible.And i'm so glad that we got out of it , it's just disgusting there
• SL

  Stephanie Lozoya

  Apr 17, 2026
  1.0
  I do not recommend Candlewood. They claim they only handle emergency calls, but whenever we had an emergency, maintenance took a very long time to respond. For example, our AC was not working for almost two weeks. Also, our ceiling collapsed. We called on April 11. They were unable to come that day because we weren’t home, which is understandable. The manager, Roxanne, said maintenance would come on Monday. Monday came, and nothing happened. Now it is Friday, April 17, and they still have not come. UPDATE : We contacted the office again on April 17th, at which time Yolanda stated that maintenance would be sent. However, maintenance did not arrive until April 23rd. During this time, we were left without a ceiling for nearly two weeks, which is completely unacceptable. Due to the lack of timely repairs, we were forced to move out as soon as possible. Despite our repeated calls and efforts to resolve the issue, maintenance was not provided in a reasonable timeframe. Furthermore, we are now being asked to pay the rent for May. Given the circumstances, we do not believe this is fair, as we made multiple attempts to report and address the issue. It is unreasonable to hold us responsible for a situation that was beyond our control.
• NA

  Nastassia Abshire

  Apr 6, 2026
  3.0
  Everything about this place from the staff to the environment is wonderful. My only complaint is the lack of cameras and security and lack of safety. There have been 2 instances where a random woman walking around with her purse for hours at a time who seems under the influence has followed me while walking to the mail box in the evenings. The second time i noticed she had a man with her who after losing me, she met up with and talked with him before splitting up again. I had the dreaded gut feeling i was about to be taken in both instances. Now Today 4/6/2026 my car has been broken into and stolen from for the second time in front of building 20. My childrens scooters were stolen off our front porch months ago after our bushes that used to hide them were removed and replaced with that grass plant bush. There is constantly a homeless man, the same homeless man who randomly walks through our complex multiple days a week. We have the men on bikes constantly coming through here bugging me and my children for 30+ minutes daily asking my underage children for their names etc. i dont mind them inviting us to church but they dont need to be asking our personal family info. Our gates should be closed at all times even during daily hours. And they should definitely put scattered cameras around the complex for footage and security purposes. I hate being scared to walk around my complex and now being told they dont have cameras anywhere on property after reporting my incident to them and them telling me all i can do is call the cops now im even more scared. If the people who walk around the office and pool at night succeeded in trafficking me those two nights before i stopped walking completely, there wouldve been no cameras and no one would ever be able to find me. Please do better for your renters candlewood before yall end up with missing peoples cases if there arent already any. They told us there were 2 other break in reports over easter weekend besides us so this is obviously a problem here that needs to be looked into and resolved for future incidents. Residents shouldnt be living in fear. Now im scared to let my kids play outside even with me cause i feel like us and our belongings are being watched. Everything else here is great. We just need to up the security or put up cameras. Next door at christi wood they have drive around security who i see driving their complex all night checking on things. They even stopped me and my friend who lives next door as we talked over the fence cause he wanted to make sure we werent causing harm. We need that here in our complex. Maybe contact christi wood next door and ask who they use for security. I feel much safer over there when visiting my friend and walking her complex with her as opposed to right next door here at mine.
• RJ

  Rylee James

  Apr 3, 2026
  5.0
  Yolanda was very friendly, helpful, and welcoming.
• CH

  Caleb Harris

  Mar 22, 2026
  1.0
  Living here has been the biggest mistake of my life, I spotted roaches in my apartment before I had even brought a crumb of food into it, I’ve had my motorcycle stolen one 2 separate occasions and the key holes to my truck have been destroyed due to thieves attempting to break into it. I’ve spoken to many other tenants and many of them have issues with vandalism and pest control as well, do yourself a favor and avoid these apartments.