We lived at Northside heights for three years, this was our first apartment. We signed during a promo move in special for cheaper rent (about $840 a month), this lasted until we needed to resign in 2026 where they then increased our rent by $150 and then added a “renter downpayment insurance” for an extra $60 a month. We then decide to leave and find a MUCH nicer place for cheaper than it would had been to stay, management then asked why we were leaving and then asked if they could negotiate the price.
Roaches are everywhere, you cant get behind the oven or fridge to clean as the kitchen is incredibly narrow so they are able to fester. We have tried everything to get rid of them, bait traps, dietomatious earth, the exterminator the apartment provides, but nothing could get rid of them. “You wont get an infestation if you’re clean”, that was a lie we were told by management.
AC broke about a year into our lease, took them several months to replace it, they never fixed any of the wall repair damage. Luckily while the AC was out, they did provide a portable AC unit, only cooled the bedroom.
Trash is everywhere, they threaten fines for left trash, trash cans staying out during the day and leftover dog poop, highly doubt they did any of that since it always occurred. One dumpster for half the complex, always full, stuff always around it, completely dirty, foul smell.
After we moved out, it took them almost 2 months to return our deposit, texas law states 30 days.