Wilson Crossing

Reviews

• PT

  Patrick Turner

  Jul 29, 2025
  5.0
  Every time I visit the office the manager drops what she is doing to help me as always thank you mireya.
• MV

  Mattie Vation

  Jul 3, 2025
  5.0
  I love the team and the community the manager helped me to
• PO

  Patricia Outley

  Apr 15, 2025
  5.0
  The manager helped me so much with the application process she was very much helpful. I'm excited to move here. Mirreya and the staff are welcoming thank you
• DB

  De B

  Oct 18, 2024
  1.0
  I’ve lived here for 8 years and never had a major problem until today. My son’s car was towed last night, of course we weren’t aware of it until this morning, when he called the police and was told it was by the apartment complex, called in as an unauthorized vehicle. We had the tag on the car like we were mandated to have. So my son accidentally parked in a reserved spot, it was an honest mistake, like I said we lived her for 8 years and if he was going to park in a reserved parking it would have been mine. I talked to the assistant manager and she said she placed a warning tag on his vehicle around 5ish. Now mind you we pretty much would be in for the rest of the night and my son parks next to this other vehicle pretty much 90% of the time, there is an open spot next to the reserved parking that is covered as well, as I stated an honest mistake. We’ve seen how people act when someone is in their reserved parking. So from what I was told from the Assistant Manager, the other tenant asked what else could be done and she told them they could call the towing company. And that’s what that person did, I assume after 8pm because on the paperwork it stated that they picked up the car around 9:33pm, 4.5 hours later. We had to pay $356.00to get it out of the pound!! Yes he accidentally parked in the assigned spot but what was the point in placing a warning on the car for it to be towed AWAY? in the email that was sent to all of the tenants, it doesn’t state that the vehicle will be towed away immediately if parked in an assigned spot. Also the assistant manager stated she was trying to find who owns the car but could not locate the information to give us a COURTESY CALL, but was not able to find it in their system because she’s only been working there for 4 days. But she told me per the Manager of the property told her to place the warning tag, even though they knew it was a tenant because of their freaking tag on our vehicle! Make that make since! Oh they were so nice to send an email out to all the tenants again to let them know the parking rules but yet I still didn’t see where it states cars would be towed immediately if parked in an assigned parking, only cars with state violations and that would be a warning. I would like to know how long a warning is for? And the advice given to the other tenant is BS, that tenant has seen his vehicle many times. Again it was an honest mistake. Yes, there’s other issues with this property I could list but this one cost me money unnecessary. It would have been great if someone could have found out who the vehicle belongs to. My other concern is why isn’t our information in the system to find our cars, when last year our car info had to be submitted in order to get the tags from the office and we had to show ID!!!! So where is the missing loop hole?!!! All the more reason for me NOT to renew my lease, but why should you care, we are still here for now. Your company picked a towing company that screws the tenant out of $356.00 dollars! Oh but the warning was to save us money, RIGHT! THANKS FOR THE COURTESY WARNING!!! Oh and another thing, we don’t even pay for the assigned parking!! Oh but I’m sure that will change.
• RR

  ravennn08

  Jun 15, 2024
  5.0
  One word, Ms. KaSundra. From the moment I walked into the office, she made the daunting task of finding an apartment a breeze. She has a heart for people and that shows in how she interacts throughout the whole process. She is super accommodating, patient, thorough, and kind. Her communication skills are superb and that is important for a successful relationship for management and residents. I’m excited to start this journey with this apartment community. Thank you again Ms. KaSundra for making this process quick and easy!!!

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