The Mercury

Reviews

• SB

  sofia berrios

  Sep 29, 2026
  1.0
  A leasing agent was yelling very rudely at an Amazon Flex driver; it sounded like a chaotic marketplace.
• BB

  Bram Barouh

  Aug 18, 2026
  5.0
  Such a beautiful property and a really nice tour from Megan. Sadly, there weren't any units available that fit my needs, but fingers crossed something opens up.
• EB

  Ethan Bridges

  Aug 3, 2026
  5.0
  The staff is incredibly helpful and accommodating. There is no problem too large that they can't find a prompt solution for...trust me!!
• RW

  Renee Wojnarek

  Jul 28, 2026
  5.0
  I had a great experience with the team at Mercury Apartments. When I had an issue with my AC, they responded incredibly quickly and had everything taken care of right away. The staff was professional, understanding, and genuinely cared about resolving the problem as efficiently as possible. It's reassuring to know that maintenance requests are handled promptly and with such great customer service. I really appreciate their responsiveness and would definitely recommend Mercury Apartments to anyone looking for a place where the management truly cares about their residents.
• DB

  David Boatright

  Jul 22, 2026
  2.0
  I have lived at The Mercury for about five months. At first glance, this complex looks amazing. Unfortunately, over time my opinion has changed, and I will not be renewing my lease when it ends. During my first week after moving in, my shower leaked throughout my bathroom and into the hallway of my apartment. It required two separate repairs where the shower pan, tile, and grout had to be torn out and replaced. The entire process took about a month, and I was asked to use a shower in a vacant unit while repairs were completed. While this was ultimately a construction issue rather than a management issue, it was still a frustrating way to begin my experience. Security has been the biggest disappointment. Package theft is a recurring problem, and I've had multiple packages stolen. The apartment has also had couches, wall art, and other décor stolen from common areas, which is frustrating considering residents are paying for these amenities. Most recently, individuals have been stealing packages from the return valet service. While I'm sure management is working to address these issues, the pattern of theft is concerning. During my second month here, my vehicle was broken into and several valuable personal items were stolen. In my opinion, this happened because the parking garage is not consistently secured. The garage should only be accessible through functioning gates that require a resident fob or app. Instead, the gates are frequently left open because they are regularly damaged by vehicles and remain broken while awaiting repairs. This creates easy access for non-residents, unauthorized parking, and theft. Management has since hired a private security company, but from what I've personally observed, the guards often appear to be sleeping, scrolling on their phones, or otherwise not actively monitoring the property. Parking is another major issue. Residents frequently allow guests to park in the garage, leaving paying tenants with few available spaces—especially those of us who work late shifts and arrive home at night. Rather than enforcing guest parking, the complex has added what feels like an excessive number of reserved parking spaces, with more than 10 on each level. It's frustrating to pay over $2,300 per month for a one-bedroom apartment and still feel like I should have to pay extra just to reliably park. If you drive a larger vehicle, be aware that many of the spaces are designated for compact cars and can be difficult to use. I often end up parking on the uncovered top level of the garage, which means getting into a vehicle that's been sitting in the Texas heat when temperatures reach 105°F. Despite these issues, I do want to recognize the staff. Everyone I've interacted with, including the maintenance team, has been friendly and courteous. The amenities are decent, although it's disappointing that the rooftop deck with the city view closes so early. I'm also surprised that the leasing office closes for every holiday, operating more like a bank than a luxury apartment community. Overall, The Mercury has a lot of potential and makes a great first impression, but ongoing security concerns, persistent parking issues, and repeated theft have outweighed the positives for me. I can't justify renewing my lease and would encourage prospective residents to carefully consider these issues before signing.

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