CE
Chin-Way's Experience
Jul 2, 2026
⭐⭐⭐⭐⭐
I can’t say enough great things about Dyllan! From start to finish, he made the entire leasing experience seamless, welcoming, and stress-free. His professionalism, kindness, and attention to detail truly set him apart.
Dyllan took the time to answer every question, kept me informed throughout the entire process, and genuinely cared about making sure everything went smoothly. His communication was excellent, and he went above and beyond to provide exceptional customer service.
If you’re looking for someone who is knowledgeable, responsive, and truly invested in helping residents and future residents, I highly recommend working with Dyllan. He is an incredible asset to the leasing team, and his dedication and positive attitude do not go unnoticed. Thank you, Dyllan, for making the experience so easy and enjoyable!
PT
Priscilla Torres
Jul 2, 2026
I've had the pleasure of working with Dyllan through client referrals, and I can confidently say he's an amazing manager. He's incredibly attentive to every person who walks through the door and genuinely takes the time to make each prospective resident feel welcomed and valued.
What stands out most is how effortlessly he highlights everything the property has to offer. He's knowledgeable, personable, and does an excellent job helping clients envision themselves living there without ever making the experience feel forced.
He also handles every interaction with so much grace, patience, and professionalism. Whether he's answering questions, navigating concerns, or juggling multiple prospects at once, he always remains kind, composed, and focused on helping people find the right home.
As someone who regularly refers clients to the property, I have complete confidence that they'll be in great hands. He's not only an exceptional manager but also a genuinely wonderful person. His dedication, positive attitude, and commitment to providing outstanding service makes him an incredible asset to the team.
SG
Sahil Gupta
Jun 26, 2026
I moved to Austin from Canada on Sunday and needed an apartment urgently. I went to a lot of apartments but none of them were able to let me move in the next day. Then I came to SOFI and met Dyllan (Assistant Manager), who did everything in his power to speed up the process and got me moved in the next day. He is an amazing person and if it wasn’t for him I wouldn’t have gotten an apartment as fast I did.
DG
Donjae Galbert
Jun 25, 2026
If you’re thinking of touring or needing help w/ your leasing issues ask for Dyllan!!!
He helped me find and secured my apt weeks before I had to move. Life saver! 😭 I’ve seen and talked to multiple managers but is he incredibly resourceful and he’s the sweetest person ever
NH
nyja harris
Jun 24, 2026
I loved living at SOFI
I especially want to recognize Dylan,
one of the assistant managers. He has gone above and beyond to help me throughout my time here. Whether I had questions about my lease, renewal options, or needed help navigating apartment-related issues, Dylan was always patient, professional, and willing to take the time to explain everything clearly. It’s rare to find someone who genuinely cares about residents and makes you feel valued, but Dylan consistently does exactly that.
His customer service and dedication have made a big difference in my experience as a resident. If you’re considering living at Sofi, having a management team member like Dylan is definitely a huge plus.