Shadow Ridge

Reviews

• KW

  Kendra Wiley

  Jul 2, 2026
  1.0
  These apartments honestly need to be demolished. DO NOT MOVE HERE!!
• CP

  Chiquita Parks

  Jun 15, 2026
  1.0
  I recently moved into this hell hole going on 4 months ago. At first things were great I had no complaints aside from parking. On May 27th all hell broke loose. Due to ongoing roof issues that clearly they haven’t fixed from years ago based on the reviews from 2 years ago.my bedroom ceiling has fallen in and I now have a big hole in my bedroom. I’ve requested to be moved to another unit they don’t have any vacancy but I know that’s a lie because there is an empty apartment across from me.i have made it very clear that I have a 9 month old baby and it’s not safe for us to be in her smelling mildew and mold.It has been 2 weeks and counting and nothing has been done for a repair except maintenance coming to put a plastic trash bag up over the hole. The office staff are rude, incompetent, & don’t care about the residents. The office manager Erika Luna is always on her phone anytime I go in the office, doesn’t have anything but excuses and delays. They love to say they will call you back by the end of the day to give you an update but never do. I reached out to the regional manager Chasity bobo & she isn’t any better than Erika.She will email the same response “ I’m planning to come walk the unit today and I have contractors scheduled to come out I’ll update you by the end of the day “. Walking my unit will do absolutely NOTHING for me nor will it fix the issue. On June 12th I reached out to the office for an update on my ceiling being fixed after being told on June 10th it would be fixed the next day. That never happened and when I called for an update the front office worker amee pena had no idea it wasn’t fixed after she was the one that told me they would come out to fix it on June 10th and again said she would call me back with an update by the end of the day. I wouldn’t recommend moving into these apartments to anyone ever.
• AL

  Asiaius Lockett

  Feb 6, 2025
  4.0
  I love the new manager Crystal she is great and very understanding and sweet as she could be a nice place to live especially if you are a new mother nice schools in the area
• SB

  Sara Bussey

  Aug 11, 2021
  5.0
  I've lived at Shadow Ridge now for about 5 months and have no complaints. Management has been very involved and responsive when it comes to making improvements and responding to issues. Maintenance is super fast and usually shows up within a matter of minutes if you have something that needs to be fixed. Sarah in the office is very sweet and professional. I feel good about my choice to live here. Oh, and I love that they do community activities like food trucks and pool parties!
• KW

  Karen Wiley

  Nov 11, 2019
  5.0
  The management and maintenance staff have always been friendly with me. They take care of issues in a timely fashion. The community is quiet and I feel safe here. Quality for what you pay.

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