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Alicia Esquivel
2 days ago
I had an excellent experience working with Esmeralda! She was friendly, helpful, & professional throughout the entire leasing process. She clearly explained each step, promptly answered my questions without being condescending, helped me gather and complete the necessary paperwork, and kept me informed about what to expect next. Her organization and responsiveness made the process smooth and stress-free, and I always felt confident that everything was being handled properly. I truly appreciate her assistance and highly recommend her! 😊
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Marisol Rodriguez
2 days ago
I had such a great experience with Esmeralda! She was so lovely, kind, and informative throughout the entire tour. She took the time to answer all of my questions and made me feel very comfortable and welcomed. You can really tell she cares about helping people find the right place for them. She was amazing from start to finish, and I truly appreciate how friendly and helpful she was throughout the whole interaction! Highly recommend asking for Esmeralda if you’re looking for an apartment! ☺️
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Kalynn McNeely
4 days ago
I just moved in, and my first impression has been disappointing. The apartment appears to have received a very basic ‘landlord special’ rather than a proper refresh and deep cleaning between tenants. The blinds are old and yellowed, there was food left on the stove, the toilet seat had visible stains, and the dishwasher interior is yellowed and appears very old. I understand apartments may not be completely remodeled between tenants, but I expected the unit to be properly cleaned and inspected before move-in. I also found brown water coming from the faucet in the restroom….
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Shannon Kelly
Aug 11, 2026
I went on a tour today, I arrived over 1 hour early, and the office staff greated me as if I was right on time. Esmeralda was so warm welcoming! She drove me around the community and answered all of my questions, showed me a unit and pointed out the difference between the 3 floor plans it am considering. I am not a tenant...yet...but She is a really good representative for your community. Im sure you know the sayings about first impressions and I must say.. I am really impressed. Thanks for a great tour!!
I rarely leave reviews, but feel obligated to share my experience at Cobblestone Apartments.
From move-in, I dealt with a persistent roach and ant infestation despite following extermination steps; it was never resolved.
Communication was poor—questions often got the runaround instead of clear answers, and responses felt opinion-based rather than policy-based.
The security gate has been broken since before I moved in (March) and remained unrepaired despite complaints, raising safety concerns.
After moving out over three months ago, I was still charged monthly fees, including parcel holding. When I went to retrieve a “held” package, it wasn’t mine, and I was told my account was never properly closed.
Move-out was especially frustrating. After a domestic violence situation, I provided a police report and received verbal confirmation my lease termination was handled. Later I was told I owed additional fees because the report wasn’t sufficient, with no prior notice or chance to provide more documentation.
Communication remained poor; emails went unanswered for weeks, including one sent July 2, 2026. Even staff acknowledged management struggles to keep up.
I was also charged nearly $600 for water after months of brown water issues. Management’s “solution” was to run the water to flush lines, which I followed, resulting in a high bill with no real fix.
Overall, management seemed more focused on protecting themselves than ensuring safe, habitable conditions or clear communication. I cannot recommend Cobblestone Apartments.