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Business Details
About
Mortgage Lender
Highlands Residential Mortgage is a national mortgage lender dedicated to delivering a higher standard of lending through a people-first approach. Founded in 2010, Highlands combines experienced professionals, in-house operations, and a wide range of loan options to provide a smooth, efficient process and on-time closings. We are committed to building lasting relationships with our customers and business partners by offering clear guidance, personalized solutions, and exceptional service. Backed by a reputation for customer satisfaction, our mission to value people drives everything we do—from application to closing and beyond.
Location
Highlands Residential Mortgage - Richardson
950 W Bethany Dr Ste 800, Allen, TX
75013, United States
Hours
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.